Receptionist

Who We Are:

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Company:

WME is a leading global entertainment agency. Named one of Fast Company’s Most Innovative Companies, WME represents artists and content creators across books, digital media, film, food, music, television and theatre. WME is part of the Endeavor (formerly WME | IMG) network.

The Person:

The ideal candidate will be professional, presentable, and passionate about the music industry. They will demonstrate exceptional organisation and communication skills and will understand the importance of excellent client service and absolute discretion. They will have a long-term interest in a career in the music industry, as well as possessing:

• A hard-working, extra-mile attitude compatible with this fast-paced, high-energy business
• A willingness to learn quickly and assist wherever required with a positive attitude at all times
• Exceptional organisation and time management, quick prioritisation and an initiative-taking, problem-solving attitude
• Sensitivity to the needs of creative clients – previous music industry experience is desirable
• Confidence working with MS Office on a daily basis, with a strong grasp of numbers
• Absolute confidentiality and discretion at all times. All WME employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures.

The Role:

This role is all about initiative and taking responsibility, implementing processes that are more efficient and resolving problems as they arise in a proactive fashion. As part of the Operations team, you are responsible for the appearance and efficient running of the office. Also involving administrative duties and the general running of the office.

Responsibilities and duties include but are not limited to:

• Reception – covering all reception overflow calls
• Guests – greeting guests and providing refreshments
• Post – sorting and franking outgoing mail, distributing incoming post, keeping mailroom tidy
• Couriers – collecting and addressing inter-office mail, managing all international packages and cost coding courier invoices
• Bike couriers – booking bike couriers
• Faxes – distributing incoming faxes throughout the day, refilling paper daily
• Runs – running errands for staff as required
• Kitchens – managing kitchen stock and fruit deliveries, overseeing kitchen tidiness
• Office – bringing technical problems to the office manager’s attention, making suggestions for improving processes, organising access for contractors
• Meeting rooms – supervising office junior preparing rooms for meetings and clearing afterwards
• Desk cover – responsible for covering the office junior’s responsibilities during absence
• Ad hoc research and projects as they arise.

General Office:

• Ensuring the kitchen area is well presented throughout the day (coffee drawers refilled, shopping list updated, surfaces clear, furniture tidy, etc.)
• Keeping the office running smoothly (filling printers with paper, clearing meeting rooms after every meeting, ensuring reception is well presented, etc.)
• Setting up video conferences and ensuring meetings run smoothly
• General office assistance, including running general errands, scanning and filing, etc.

PA Data Administrator Duties

• Entry of contacts (generic and industry contacts)
• Entry of buyer contacts and/or companies for contracts
• Entry of venues for contracts
• When instructed, update any addresses, phone numbers and/or email addresses in Connect for any contact entry in the system
• Forward all incoming booking inquiries from the outer facing website to the point agents, for whichever client the inquiry is addressed to
• Buyer, Signatory, Associate, Venue, Company, Contact Additions/Updates
• Venue Merges
• New Client Additions and Former Client Removals
• Website Publishing and Editing
• Booking Enquiry Submissions
• Final Business Reports
• Agent Team updates
• Other PA Tasks

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.