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Role: Receptionist
Location: London In Office
Type of contract: Permanent
Who We Are
TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple, and iconic work that transforms business and makes culture for the world’s best brand.
We’re headquartered in Los Angeles with 5 further international hubs and over 700 people making great work for Apple in 26 markets around the globe.
Diversity, Equity + Inclusion
Without inclusion, we won’t be diverse. Diversity brings a richness which we believe enables innovation & creativity. As such, MAL is committed to maintaining an open, welcoming, and inclusive culture which allows everybody to bring their whole selves to the workplace and simply be who they are at all times.
Media Arts Lab is an equal opportunity employer and welcomes everyone to our team.
If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc.).
Summary
The Receptionist role at Media Arts Lab is a fun and exciting opportunity to work within a friendly and creative office. The Receptionist will be reporting into the Office Manager and part of the wider Office Services team. We are looking for someone who has a friendly demeanour, strong organisational skills, an eagerness to assist colleagues and visitors, as well as ensuring the reception runs smoothly and effectively.
The Work:
- Greet and welcome all staff, clients and visitors and direct them appropriately.
- Notify relevant employees when visitors arrive.
- Keep an eye on security and telecommunications systems.
- Answer visitors’ questions, calls, and emails and provide them with the relevant information.
- Log credit card receipts and submit monthly expense report through AX.
- Maintain visitor, employee and department directories and logs.
- Follow security procedures, such as monitoring the logbook and issuing visitor badges.
- Organise the reception area while complying with office procedures, rules, and regulations.
- Arrange meetings, schedules, and travel accommodations and travel for staff.
- Plan, organise and coordinate the Thursday All Agency lunches.
- Order office and kitchen supplies on request & approval of Finance.
- Order couriers on approval of Finance.
- Process invoices in a timely manner.
- Sign for deliveries and ensure all mail and packages are distributed accordingly.
- Work with the Office Manager to organise company events, get togethers etc.
- Ensure meeting rooms have tea, coffee, etc. set up for client meetings and interviews.
Who will thrive in this role?
- Experience in a similar role.
- An interest in the industry is desirable.
Key skills:
- Must have demonstrable previous reception experience.
- Strong communication and organisational skills.
- High level of professionalism.
- Excellent time management skills.
- Works well with others and can multitask.
- Proficient in Microsoft Office software.
- Great attention to detail.
- Highly motivated and pro-active.
What’s in it for you?
Given we push to create smart, simple, iconic, globally impactful work that makes culture; we understand this requires the hard work and dedication of an extremely talented and innovative collection of people.
Therefore, we have designed our benefits package to first and foremost take care of our teams, to say, “thank you”, but beyond that, it is there to ensure that you are rewarded for the incredible work you deliver and receive the recognition that goes along with that.
From continued learning & development, life insurance for protection and peace of mind, family care leave (for those important times), well-being and mental health support – to volunteer days and a great work environment with an international and talented team – basically, we’ve got you covered!
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