Reception and Office Support Assistant

Reception & Office Support Assistant

Location: London (Hybrid) | Practice Area: Corporate Services | Department: Facilities | Type: Permanent

Create Exceptional Workplace Experiences That Help People Thrive

The Role

Capco is seeking a proactive and enthusiastic Reception & Office Support Assistant to join our London office. This is a varied, people-focused role that sits at the heart of our workplace experience, combining front-of-house responsibilities with facilities, events, administration, and colleague engagement support.

As one of the first points of contact for colleagues, clients, and visitors, you will play an important role in creating a welcoming, professional, and inclusive office environment. Working closely with the Facilities team and a wide range of stakeholders, you will help ensure the smooth day-to-day operation of the office while contributing to a positive workplace culture that reflects our #BeYourselfAtWork values.

What You’ll Do

• Deliver a professional front-of-house experience, welcoming visitors, managing enquiries, and supporting reception operations.

• Support the smooth running of the office through facilities administration, mail management, supplier coordination, stock control, and workplace logistics.

• Assist with the planning and delivery of meetings, events, catering arrangements, and AV support to ensure an excellent colleague and client experience.

• Coordinate refreshments, pantry services, and workplace initiatives while maintaining high standards of presentation, food safety, and sustainability.

• Contribute creative ideas and support engagement activities, wellbeing initiatives, cultural celebrations, and internal communications across the office.

What We’re Looking For

• Previous experience in a reception, front-of-house, office support, facilities, or administrative role.

• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

• Excellent communication and interpersonal skills with a professional and customer-focused approach.

• Strong attention to detail and commitment to delivering a high-quality workplace experience.

• Intermediate Microsoft Office skills, including Outlook, Word, and Excel.

Bonus Points For

• Experience supporting workplace events, meetings, office logistics, or facilities operations.

• Experience coordinating suppliers, catering providers, or workplace services.

• Knowledge of meeting room technology and basic AV troubleshooting.

• Awareness of food hygiene, allergen management, and refreshment service standards.

• Fire Marshal and/or First Aid certification, or willingness to undertake training.

Why Join Capco

• Be part of a collaborative, inclusive, and entrepreneurial culture where your ideas are valued.

• Work closely with colleagues across the business and play a key role in shaping workplace experiences.

• Access ongoing learning and development opportunities to support your career growth.

• Contribute to a workplace that champions wellbeing, engagement, sustainability, and inclusion.

• Join a global consultancy recognised for delivering innovation and transformation across financial services.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.

• Continuous Learning: Your growth, your way – minimum 40 hours of training annually through workshops, certifications and e-learning, plus a Business Coach from day one.

• Healthcare Access: Convenient online GP services.

• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.