Quality Training Coordinator

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. The company is a constituent of the FTSE 100 Index (LSE:CTEC) and in 2021 revenues were over $2 billion. To learn more about Convatec, please visit http://www.convatecgroup.com
Change is everywhere at Convatec. It’s transforming our business,
and helping us improve millions of lives. And we’re nowhere near
finished. Across every part of our business, we’re pushing for better.
Join us on our journey to #ForeverCaring as a/an Quality Training Coordinator, and
you’ll do the same.

About the role:

The Quality Training Coordinator will be competent with the Learning Management System and administrative tasks. This role will be part of the Quality team and need a strong sense of understanding compliance and adherence to a regulated environment. They will be expected to evaluate and document training activities. This person is responsible to partner with the business to offer solutions in how to best support the delivery and deployment against training needs. This role will require excellent written and verbal communication skills.

Your key duties and responsibilities:

• Responsible to support the Global Quality organization’s training program, ensuring alignment with compliance requirements and business strategy.

• Support internal business partners and stakeholders to fulfil employee training needs.

• Track and report on training outcomes, create and develop reports in the Learning Management System.

• Maintain data entry, training records, and LMS administrative support.

• Assist Process Lead, Global Quality Training and business partners to deploy and deliver training requests in the LMS. 

• Provide expertise within the LMS to support streamlined and consistent use of the system, while offering and implementing solutions to continuously improve the process. 

• Provide troubleshooting and level one support to end users and managers in the LMS. 

• Assist and coordinate communications, scheduling and logistics for internal and external training support. 

• Assist to implement change and communication plans in support of the Quality training program at ConvaTec. 

• Provide manager support during internal and external audits. 

• Additional task and project-based work as needed. 

Your Skills & Experience: 

• Demonstrated experience: system data entry, administrative support and completing daily que of workload/intake

• Strong written and verbal communication skills

• Must be able to interact with all levels and disciplines of the Quality Organization

• Demonstrated experience analyzing business needs, identifying gaps and root causes, and recommending solutions to achieve desired performance outcomes.

Education/Qualifications:

• Bachelor’s Degree in Business, Human Resources, Learning & Development, or other related field 

• At least 1 year experience in professional administrative role. Strong preference for experience within a global Medical Device organization or life science. 

Language Skills:

• Fluent in English

Working Conditions

This position can be performed remotely. However, the employee will be asked to be present in the office and/or travel to various ConvaTec locations on occasion for specific events or to meet training needs, participate in audits, etc.

Special Factors

Maintain communication with contacts across several time zones worldwide. Ability to adjust work schedule to meet business needs.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that’ll move you.

#LI-AP1

#LI-Remote

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!