Who We Are:
Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.
Job Posting:
JOB SUMMARY
The Quality Inbound Coordinator’s shall be based at our 3PL DC in Jazlovice, Czech Republic. Their primary responsibilities include monitoring the quality of goods incoming to the DC from vendors or returns from customers, determining the validity of customer claims, and help define corrective action.
This role involves liaising with Kontoor regional quality integrity personnel in the production countries, Kontoor customer service, and personnel from the 3rd party logistics supplier operating our DC.
DUTIES AND RESPONSIBILITIES
- Develop a risk-based approach for auditing incoming goods and review high risk products before distribution;
- reject products that fail quality standards;
- report on and analyze quality performance;
- provide feedback to Regional Offices and manufacturers on quality performance & provide correlation results
- Define commercial acceptance level and ranges for rejected products needing sorting/rework and liaise with external reworks companies;
- evaluate customer claims for validity in relation to quality.
- Host monthly stock reviews with colleague in Asia & vendors;
- review Corrective Action Plans from vendors / sourcing offices vs quality of goods arriving in DC.
- Collaborate with Kontoor Regional Offices, vendors and suppliers to develop and implement controls and improvements.
- Contribute to the quality component of the Vendor Manual.
- Provide guidance to the returns department operated by the 3PL supplier on an ad hoc basis.
- Provide guidance to the VAS department operated by the 3PL supplier on an ad hoc basis.
- Monitor 3PL VAS personnel performance to ensure correlation on an ad hoc basis.
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle and our benefits are crafted with the same care as our products.
When our employees are healthy, secure and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays and tuition reimbursement.
Our Kontoor D&I Mission
At Kontoor, we believe that D&I is a key enabler to a culture that empowers us to work with passion and confidence, shaping our brand and future.
Our Kontoor D&I Commitment
- Create a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents
- Ensure an equitable environment that attracts & promotes diverse workforce
- Foster inclusivity, ensuring employees feel they can bring their whole selves to work
