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Aureos

Quality Assurance Manager

Posted 10 Days Ago
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In-Office
Bathgate, West Lothian, Scotland
Entry level
In-Office
Bathgate, West Lothian, Scotland
Entry level
Manages quality assurance and continual improvement across UK infrastructure and civil engineering projects. Responsibilities include maintaining business management system compliance, planning and conducting audits, managing non-conformances and corrective actions, monitoring quality KPIs, overseeing project quality records, supporting supplier assessments, delivering training, and maintaining ISO certifications. The role advises senior and operational teams, supports bids and new initiatives, and requires extensive UK travel.
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If you are looking to work for a growing business who truly value and care for their employees, then look no further!

Aureos are seeking a Quality Assurance Manager to join our infrastructure division based all over the UK.

The successful candidate will be based in Scotland or the south of England.

Please note that this is a UK wide role and the successful candidate will be required to travel all over the UK.

Key Responsibilities

  • Provide direction and advice to staff at all Senior Management levels by being the subject expert on quality management and continual improvement.
  • Report quality matters to Senior Management systematically using visual dashboards and images. 
  • Monitor and drive compliance within the BMS and the requirements of national and international standards. 
  • Monitor quality and business performance to then identify solutions to improve and deliver continual improvement. 
  • Share best practice with peers, other projects and areas of the business 
  • Monitor and report upon any Key Performance Indicators (internal and external).
  • Monitor and work with the Information Managers to ensure alignment of quality processes with digital tools. 
  • Support the development of digital tools and CDE type platforms to improve data reporting on all matters within the quality system. 
  • Facilitate best practice, value enhancing practices and partnering as required. 
  • Promoting continual improvement, capturing project achievements and Lessons Learned. 
  • Monitor and work with Document Controllers to ensure control of all quality related records. 
  • Build and maintain effective relationships with internal stakeholders, clients, suppliers, and regulatory bodies.
  • Schedule and undertake quality audits aligned to the audit programme.  
  • As required, identify non-conformance and raise Corrective Actions arising from an audit activity and monitor the application of corrective action. 
  • Support the Business Development Teams with regarding to tendering and bid submissions. 
  • Lead new business initiatives and projects, review and communicate the impact on Quality activities. 

Quality - Project Level 

  • Provide direction and advice to staff at all Operational levels.
  • Train staff in the application of the BMS via classroom, online and/or virtual training sessions.  
  • Represent Aureos to clients and external bodies including audit and statutory authorities. 
  • Provide instruction and direction to all staff on all matters related to the production of quality products and services and the application of Aureos processes and procedures.  
  • Ensuring compliance of the Project Teams with the BMS. 
  • Develop site specific procedures and processes that add value. 
  • Support the Operations Teams by monitoring and reporting on; 
  • the use of Inspection and Test Plans and recording the status of each. 
  • the use of Materials Approval Requests and oversee the recording of the status of each. 
  • the use of on-site inspection check-sheets as defined in the Inspection and Test Plans. 
  • the use of the Technical Query/Request for Information Systems used in collaboration with the designer/client/employer. 
  • the use of an on-site quality observation system. 
  • the raising of Non-Conformance Reports by the Operations Teams 
  • the raising of Defects as required by the contract. 
  • the management of materials sampling and testing.  
  • the collation of the Site Quality Records 

Assurance 

  • Produce and maintain an audit schedule for the BU on a risk-based profile meeting the requirements of the ISO standards and the business via early engagement with the Operational Teams.  
  • Monitoring the effective closure of non-conformances 
  • Regular review and input on all relevant procedures described in the BMS and ensure compliance. 
  • Ensure that all systems and procedures are in place to satisfy all customer/client and audit requirements 
  • Introduce new systems and procedures where appropriate, with effective measurable roll out to teams. 
  • Undertake internal and process audits of the BMS
  • Support Onboarding team in undertaking supplier and sub-contractor assessments. 
  • As required, undertake supplier or sub-contract audits at the supplier or sub-contractor’s premises or on site. 
  • Agree and implement corrective action to remedy any immediate ambiguities to prevent recurrence. 
  • Responsibility for Company preparations for annual audits and Quality Assurance, maintaining certification to ISO 9001, ISO 14001, ISO 45001, ISO 45003 
  • Prepare and deliver training to improve the understanding and knowledge of the workforce

Primary duties, responsibilities and accountabilities  

  • Liaise with all levels of staff. 
  • Auditing and reporting (internal and external) 
  • Improve procedures and process. 
  • the application of the BMS. 
  • Report to Senior Managers. 
  • the Head of HSQEW&S Support 
  • Provide challenge and praise as necessary

Secondary duties responsibilities and accountabilities  

  • Provide independent review of the BU’s BMS systems and compliance with relevant Legislation, Standards and Company process. 
  • Management of LUS and Management Reviews for all BU’s 
  • Management of NCR close out process with operations. 
  • Management of the Legal Compliance and standards update Meetings

Qualifications and Training

Essential:

  • Degree educated in a construction related subject. 
  • Member of the Chartered Quality Institute. 
  • Trained in ISO 9001 / 14001 / 45001 
  • A valid UK driving licence.
  • A record of success in managing quality and business improvement in construction. 
  • Expert in the field of Quality Management and Continual Improvement.
  • Infrastructure and civil engineering experience. 
  • Be a competent auditor and know how to manage a programme of quality audits to effect improvement.
  • Report writing
  • Willingness to travel 
  • Ability to interact with staff at all levels
  • Building relationships
  • Excellent listening behaviours 
  • Positive attitude

Desirable:

  • Lead Auditor  
  • NEBOSH General Certificate 
  • EUSR 
  • PTS 
  • CSCS
  • ISO 19650, ISO 9001, ISO 14001, ISO 45001, ISO 45003, RISQS protocols, Achillies UVDB, NERS
  • Willing to work away from home  

In return you will receive

  • Generous Salary
  • 25 days Holiday with the option to buy more
  • Pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Employee benefits portal.
  • On-site parking
  • Private medical insurance
  • Referral Scheme

Whether you are looking for progression in your new role or for your forever job, we will happily welcome your application.

Equal Opportunities

Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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