LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of tools for genomics and for quality assurance applications. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products.
LGC’s 180 years of scientific heritage combined with a track record of innovation and value enhancing acquisitions has enabled it to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
LGC’s core purpose of Science for a Safer World and its core values of passion, curiosity, integrity, brilliance and respect, infuse its culture.
LGC’s National Laboratories (NL) group is based at The Surrey Research Park, Guildford and delivers a range of functions and services in partnership with the UK Government, business and academia. The business unit has revenues in the region of £19m and employs ~150 people. The National Laboratories moved to new Guildford premises in June 2025.The Building Services Manager requires assistance to ensure smooth day to day running of the building during the initial set up phases to ensure labs return to business as usual in a timely manner.
Job DescriptionAt LGC, we are dedicated to providing world-class quality in everything we do. As a Quality Advisor/Manager, you will play a pivotal role in ensuring our manufacturing processes meet the highest standards. This is an outstanding opportunity to lead and innovate within a dedicated team, working toward flawless execution and continuous improvement in compliance and quality management.
You will be responsible for directing, improving, and inspecting the Quality Systems at our National Laboratories (NL). Specifically, but not exclusively, ensuring conformity with ISO 9001, ISO/IEC17025, ISO17034, and other relevant standards and protocols. Your expertise will support our Quality policy and objectives, ensuring they are carried out, observed, and preserved to compete in the global market.
Key Responsibilities
- Review adherence to all applicable standards and regulations at the NL Guildford and Leeds locations, including ISO 9001, ISO/IEC17025, ISO17034, and other related standards, licenses, and guides.
- Coordinate the NL Quality Audit programme and make certain that audits and corrective actions are carried out on time and with success.
- Coordinate and host external audits and inspections, including BSI, UKAS, Home Office, and customer audits.
- Provide training for staff in relevant aspects of quality systems, such as auditor and quality investigation training.
- Develop and improve the NL Quality culture and management systems, continually challenging and refining according to customer needs and regulatory requirements.
- Supply monthly quality metrics, benchmarks, and insights to the senior leadership team.
- Prepare quality-related annual reports for internal and external bodies.
- Communicate Quality System-related issues directly with the NL Management team, advancing when necessary.
- Support the development of NL QSHE strategies, policies, and procedures, and manage the dissemination of QSHE documentation to teams.
- Monitor performance in areas of responsibility against set benchmarks.
- Manage and monitor quality incident reporting within your area of responsibility.
- Investigate quality incidents and customer complaints as required.
- Plan and coordinate the quality aspects of the work of the QSHE practitioner and assistant.
Knowledge, Experience and Technical Skills
- At least 8 years (or equivalent) of demonstrable experience in implementing QSHE systems in scientific environments.
- Understanding of the principles and statistical requirements of scientific analytical method validation.
- Working knowledge of one or more of ISO9001, ISO17025/34.
- Experience as a lead auditor for Quality systems, ideally within a scientific setting.
- Proven track record in leading external interactions, including customer and regulatory inspections.
- Experience in a regulatory, GLP, or forensic background is advantageous.
- Previous experience compiling annual management reviews, reports, and presentations.
Person Specification
- Minimum degree level or equivalent experience in a scientific field.
- Proactive, organized, pragmatic, and effective – able to plan and implement change under pressure and seek solutions in a complex and changing environment.
- Excellent written and spoken communication skills with strong IT proficiency.
- A strong great teammate with excellent interpersonal skills, able to persuade, influence, and negotiate with staff and managers.
- Willing to challenge existing processes with the ability to think creatively and advocate for guidelines and compliance.
We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential!
Equal opportunities
We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief.
We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.
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