Company Description
We are looking for an enthusiastic and driven individual to join our UK CJ Leads Publisher team in our White City office, in London. Although digital experience would be beneficial, it is not essential, so this could be a great move for someone looking for a change. If you like building strong professional relationships, enjoy expanding your network and have a passion for delivering excellent customer service, this could be a fantastic opportunity for you to join an exciting company that is part of one of the largest global agencies in the world.
Job Description
Publisher Managers are responsible for nurturing our existing partnerships (Publishers) on the network through strategic data analysis working very closely with our global teams to ensure synergy across all regions, as well as creating partner growth opportunities based on industry trends. In your role as Publisher Manager, every day will be a little bit different; with an ultimate focus on existing Publishers that advertisers need to think proactively about their partnership to ensure they remain front of mind. You will be responsible for training existing partners on how to use the CJ system, grow the CJ Leads advertiser accounts through building a strong network, building out formal processes for the Leads team and being the sole person responsible for all publisher relationships, ensuring that every partner that joins CJ has a fantastic experience.
Qualifications
- Entry Level/Executive Manager position
- 1+ years' experience within a customer success or account management role
- Affiliate or Leads/Data based industry experience would be beneficial, but not essential
- You are passionate about providing excellent service to internal and external customers
- You are driven to succeed
- You are a clear and effective communicator with strong presentation skills
- You are able to work independently and collaborate with your team to solve complex issues
- Excellent organisation skills
- You are proficient in Microsoft Office, especially Excel. Experience using Microsoft teams solutions would be an added benefit.
- You have strong analytical skills
- You are respectful to varying opinions and perspectives
What We Do
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world.
Why Work With Us
Check out these resources to learn more about what makes Epsilon EPIC:
• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
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