The Project Manager oversees creative and website projects, ensuring timely delivery, managing client relationships, and coordinating resources for optimal efficiency and profitability.
At Bamboo Nine, we create impactful brands, high-performing websites, and multi-channel marketing campaigns for ambitious businesses. We’re looking for a Project Manager who can bring structure, clarity, and commercial focus to our delivery process while building strong, long-term client relationships.
The Role
As Project Manager, you’ll be the central point of contact for clients and internal teams, ensuring projects across branding, creative, and web are delivered on time, on budget, and to an exceptional standard.
This is a client-facing, commercially driven role, ideal for someone who thrives in a fast-paced agency environment and enjoys balancing delivery, relationships, and growth.
What you will be doing
Client Management & Growth
- Act as the primary contact for your clients, building trust and long-term partnerships
- Lead communication across projects, ensuring clarity on scope, timelines, and deliverables
- Identify opportunities to upsell services such as SEO, PPC, content, social, branding, and web
Project Delivery & Coordination
- Manage projects using sprint-based or phased delivery approaches
- Translate client requirements into clear briefs for designers, developers, and strategists
- Oversee timelines, milestones, and deliverables across projects.
- Coordinate internal resources and manage capacity to ensure smooth delivery
Commercial & Financial Oversight
- Track budgets, profitability, and project performance
- Work closely with the Head of Department on forecasting and invoicing
- Proactively manage scope creep, overservicing, and delivery risks
Reporting & Communication
- Run regular client check-ins and internal status updates
- Present performance insights and recommendations
- Lead post-project reviews to drive continuous improvement
Quality Assurance
- Ensure all outputs meet brand, creative, and technical standards before delivery
What Success Looks Like
- Projects consistently delivered on time and within budget
- Strong client relationships, retention, and repeat business
- Increased revenue through upselling and cross-selling
- Efficient delivery with minimal friction across teams
- Clear, confident communication at every stage
What We’re Looking For
- Proven experience in a project or account management role within an agency
- Strong understanding of branding, creative, and website projects
- Experience working with multi-disciplinary teams (design, development, marketing)
- Commercial awareness, comfortable managing budgets and spotting growth opportunities
- Excellent communication, organisation, and problem-solving skills
- Experience with tools like Teamwork or similar project management platforms (preferred)
Why Join Bamboo Nine?
- Work on exciting brand, creative, and digital projects
- Be part of a collaborative, ambitious, and growing agency
- Real opportunity to shape processes and client relationships
- A role with both strategic influence and commercial impact
Benefits & Culture
- 28 days paid annual leave, plus bank holidays
- Hybrid working model
- Central Brighton location
- Enhanced maternity, paternity, adoption and sick pay
- Employee Assistance Programme (EAP) supporting health and wellbeing
- Scottish Widows pension
- Personal Development Plan with biannual reviews and objective setting
- Annual pay review
- Office Closed between Christmas and New Year
- Eye test voucher
- Regular employee training sessions and team-building activities
- Referral Bonus for introducing new employees
- Regular company socials
- Christmas and Summer company parties
- Amazon voucher on your birthday
- Local artisan tea & coffee, weekly fruit delivery, cakes and treats
- Spacious modern offices with break-out areas to relax
- Organic promotions (we promote from within)
Top Skills
Branding
Content
Creative
Ppc
Seo
Social Media
Website Design & Development
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