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Project Manager

Posted 3 Days Ago
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In-Office
London, England, GBR
Senior level
In-Office
London, England, GBR
Senior level
Lead end-to-end infrastructure projects for hospitality clients: plan, execute, monitor, control and close projects on time and budget. Manage stakeholders, budgets, subcontractors, installation schedules, quality controls, risk and issue reporting, and mentor technicians while defining and standardizing installation and project management templates.
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Company Description

Hoist Group is the complete hospitality partner for hotels and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High-Speed Internet Access, Conference services, TV & Content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains and flagship independent hotels have entrusted their IT to Hoist Group. HQ is in Sweden and the company has offices in a total of 17 countries in the EMEA region. Hoist Group has annual sales of around 150 MEUR and employs about 600 people

Job Description

Infrateq Group UK Ltd (standalone infrastructure project management created by Hoist Group) is looking for a Project Manager to be responsible for leading, planning, executing, monitoring, controlling, and closing projects.

The expectation is to deliver a project on time, within the budget, and brief while keeping stakeholders fully engaged.

Qualifications

  • PMP or equivalent
  • Education to degree level
  • Minimum 5 years of experience in Project Management
  • Minimum 3 years of Project Management within the Hospitality Industry
  • Networking expertise equivalent to CCNA (advantage)
  • Experience of leading and managing others at supervisory level or above
  • Be able to efficiently utilize different computer and communication software applications and hardware

Additional Information

Duties & Responsibilities:

  • Managing of all aspects of the project from kick off through to operational support 
  • Planning based on project scope and required business outcomes, including defined deliverables, key interdependencies and resourcing requirements 
  • Providing a single point of accountability as the primary point of contact for the project
  • Reviewing  budgets, monitoring and reporting progress against the projects  
  • Managing the project against milestones and specifications and manage any change to individual project scope along with local organisation.
  • Ensuring that controls and measures are in place to assure the quality of everything we deliver 
  • Ensuring that key stakeholders are kept well informed with accurate and timely information of progress, risks and issues including the daily updates to hotel project team
  • Making sure inter dependencies with other projects are maintained, managed and properly co-ordinated.  
  • Define project management templates using Hoist preferred tools
  • Continually contribute to evolving standards within Hoist
  • Manage the Installation project plan as business requires and this may include performing site inspections throughout the installation process
  • Assist where applicable to develop resolutions to complex technical problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Develop installation schedules, evaluate installation estimates, review contract modifications, and verify work performed to project brief
  • Collaborate with and/or mentor service and installation technicians to ensure they are aware of technical requirements, new technology, troubleshooting, and other issues as applicable
  • Manage and direct the daily load of subcontractor assignments and job fulfillment obligations
  • Evaluate customer installation concerns before, during and after installation
  • Collaborate with other departments to ensure a successful project completion
  • Plan and implement procedures, processes and systems to maximize operating efficiency.
  • Maintain an agreed-upon level of accuracy in measurements and installations with minimal rework and additional trips to the job site
  • Define, standardize, and document all installation processes and ensure they are followed consistently to Hoist standards
  • Provide supervision and planning in the successful completion of specific projects.

The candidate should be able: 

  • To set clear direction.
  • To manage time, plans, projects and other related tasks.
  • To successfully and productively resolve problems.
  • To execute a high level of business and financial skills.
  • To be exceptionally detail oriented and technically minded.
  • To communicate clearly and effectively at all levels.
  • To establish and maintain positive relationships with clients and colleagues.
  • To be pro-active.
  • To meet deadlines set out by management.
  • To be motivated and confident.
  • To desire for progression within our business.
  • To show evidence of personal development and growth.

We are looking for someone who has

  • Leadership skills – positive, confident and capable.
  • The ability to responsibly lead a team
  • the ability to delegate work effectively and motivate team members
  • the enthusiasm and commitment to other team members

Other essential requirements: 

  • Commercially and service focused with a good understanding of P & L
  • Excellent communication skills at all levels
  • Good literacy, IT and numeracy skills
  • Ability to demonstrate empathy maturity and confidence required
  • Evidence of delivering profitable results or business growth
  • Complaint resolution

Other desirable person specification: 

  • Experience within the Hospitality Industry
  • Flexibility in terms of travel 

This role offers a competitive salary, 34 days’ holiday including bank holidays.

On successful completion of probation, you will also have the opportunity to choose additional benefits, including private healthcare and workplace pension.

We are seeking motivated and high energetic people. You will have a key role in the company and the opportunity to play a key part in the organisation.

What’s more, you enjoy working in a dynamic international environment where customer service & satisfaction are the drivers. Finally, you are results-oriented, you have good communication skills, you work well and remain focused when under pressure and enjoy being a valuable team-player within geographically dispersed teams while able to work autonomously when needed.

If you are up for the challenge and interested in joining our team, we welcome your application via our job portal:

https://jobs.smartrecruiters.com/Hoistgroup

We thank everyone for their interest in this opportunity, however due to the volume of response we receive if you have not heard from us within 10 working days regretfully your application has been unsuccessful.

Planet Payment London, England Office

London, United Kingdom

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