Leads complex infrastructure coordination projects supporting housing delivery across London. Responsibilities include resolving utility connection constraints, coordinating developers, utilities, government and transport partners, managing consultants, budgets and risks, producing technical guidance and reports, analysing delivery challenges, and briefing senior stakeholders. The role requires strong knowledge of utility infrastructure and development delivery, excellent communication, stakeholder management, problem-solving and project planning skills.
Application Link: https://london-gov.jobs2web.com/glaopdc/job/Union-Street%2C-City-Hall-Project-Manager%2C-Infrastructure-Coordination/1369441155/
About the role
About the role
This is an exciting opportunity to play a leading role in accelerating housing delivery across London by tackling one of the sector's most significant challenges: utility and infrastructure coordination.
As Project Manager within the Mayor's Infrastructure Coordination Service, you will lead technical and project management activity to support the New Homes Accelerator London programme, helping unlock strategic housing developments that face infrastructure constraints. Working at the intersection of development, utilities, and public policy, you will bring together key partners to identify innovative solutions that accelerate infrastructure connections and enable new homes to be built more quickly.
You will manage a portfolio of technically complex projects, providing expert insight on utility connections, infrastructure coordination, and development delivery. This will involve convening developers, overseeing consultants, developing technical guidance and best practice, analysing challenges across the sector, and ensuring lessons learned are shared widely to influence industry approaches and policy.
The role offers a unique opportunity to work on high-profile projects with significant visibility across City Hall, government and industry. You will engage with senior stakeholders across the GLA and the wider sector, helping shape how London's infrastructure networks support the city's growth ambitions.
The successful candidate will combine strong project management skills with the ability to understand and communicate complex utility connection issues as they impact development. Whether your background is in utilities, infrastructure, engineering, development delivery, construction or a related field, you will be motivated by solving challenging problems, building effective partnerships and delivering tangible outcomes for Londoners.
What your day will look like
- Leading support to development partners that help unlock strategic housing developments by addressing utility and infrastructure constraints across London.
- Working with developers, utility providers, London boroughs, government partners and transport organisations to identify and deliver practical solutions to complex infrastructure challenges where this is impacting the delivery of housing.
- Providing technical expertise on utility connections, infrastructure coordination and development delivery, helping partners navigate barriers and accelerate progress on key sites.
- Managing consultants and project teams to deliver high-quality technical work, ensuring projects are delivered on time, within budget and to a high standard.
- Producing reports, case studies and best-practice guidance that capture lessons learned and influence infrastructure delivery across the sector.
- Building and maintaining strong relationships with senior stakeholders across City Hall, government, utility companies, regulators and the development industry.
- Analysing technical, commercial and delivery issues where infrastructure impacts development timelines, using data and evidence to identify opportunities for innovation and improvement.
- Representing the GLA at meetings, workshops and industry events, championing collaborative approaches to infrastructure connections and housing delivery.
- Preparing briefings and updates for senior management, programme boards and the Mayor's Office, ensuring risks, issues and opportunities are clearly communicated.
How to apply
If you would like to apply for the role you will need to submit the following:
- Up to date CV
- Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)
As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.
We may close this advert early if we receive a high volume of suitable applications.
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager Alec Scragg would be happy to speak to you. Please contact them at [email protected].
To find out more about the Infrastructure Coordination Service and what it is like to work in the team, we encourage prospective applicants to visit our team microsite: GLA's Infrastructure Coordination Service: New Roles. The microsite provides an overview of the team’s work, current priorities and impact, as well as details of two online information webinars where you can hear more about the roles and ask questions directly to members of the team.
If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you’ll be invited to an interview/assessment.
The interview/assessment date is: week commencing 26th October 2026.
Requirements
Skills, knowledge and experience
To be considered for the role you must meet the following essential criteria:
- Degree-level qualification (or equivalent professional experience) in Civil Engineering, Utilities, Infrastructure, Construction, Development, Planning or a related discipline.
- Proven experience of navigating utility connection processes for development, including working with utility providers, developers, contractors and other stakeholders to progress solutions.
- Strong technical understanding of one or more of the following sectors: electricity, water, wastewater, drainage, gas, telecommunications, utilities, infrastructure delivery and/or housing development.
- A successful track record of identifying and resolving complex infrastructure or utility-related challenges, using innovative and practical approaches to accelerate project delivery.
- Experience of leading and managing complex projects, including planning and monitoring delivery, managing risks, budgets, consultants and stakeholder relationships.
- Excellent communication skills, with the ability to produce clear reports, presentations and briefings on complex technical issues and influence senior stakeholders from a range of organisations.
Behavioural Competencies
Communicating and Influencing
… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.
Level 3 indicators of effective performance:
- Encourages and supports teams in engaging in transparent and inclusive communication
- Influences others and gains buy-in using compelling, well-thought-through arguments
- Negotiates effectively to deliver GLA priorities
- Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement
- Advocates positively for the GLA both within and outside the organisation
Building and Managing Relationships
… is developing rapport and working effectively with a diverse range of people; and sharing knowledge and skills to deliver shared goals.
Level 3 indicators of effective performance:
- Actively engages partners and encourages others to build relationships that support GLA objectives
- Understands and recognises the contributions that staff at all levels make to delivering priorities
- Proactively manages partner relationships, preventing or resolving any conflict
- Adapts style to work effectively with partners, building consensus, trust and respect
- Delivers objectives by bringing together diverse stakeholders to work effectively in partnership
Problem solving
…is analysing and interpreting situations from a variety of viewpoints, and finding creative, workable and timely solutions.
Level 3 indicators of effective performance:
- Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding
- Actively challenges the status quo to find new ways of doing things, looking for good practice
- Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues
- Initiates consultation on opportunities to improve work processes
- Supports the organisation to implement innovative suggestions
Research and analysis
…is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.
Level 3 indicators of effective performance:
- Expands networks to gain new information sources for research and policy development
- Identifies and implements methods to ensure intelligence is of a high quality
- Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights
- Tailors research investment in line with likely impact for Londoners and policy priorities
- Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders
Planning and Organising
… is thinking ahead; managing time, priorities and risk; and developing structured and efficient approaches to deliver work on time and to a high standard .
Level 3 indicators of effective performance:
- Monitors allocation of resources, anticipating changing requirements that may impact work delivery
- Ensures evaluation processes are in place to measure project benefits
- Gains buy-in and commitment to project delivery from diverse stakeholders
- Implements quality measures to ensure directorate output is of a high standard
- Translates political vision into action plans and deliverables
The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own the customer journey for SME and mid-market customers from onboarding through go-live and ongoing servicing. Build the EMEA Customer Success operating model, manage implementation activities, coordinate cross-functional stakeholders, monitor usage and service metrics, resolve escalations, and improve customer experience. The role requires strong relationship management, technical troubleshooting, operational attention to detail, and the ability to manage complex customer issues in a high-growth fintech environment.
Top Skills:
Google WorkspaceLookerSaaSSalesforceSQLZendesk
Fintech • Mobile • Payments • Software • Financial Services
Lead analytics for Wise Business Sales and Total Service teams by building dashboards, forecasts, cohort reports, and performance analytics. Optimize sales and service funnels, portfolio performance, conversion, churn prevention, capacity planning, and GTM strategy. Define KPIs and SLA analytics, conduct market sizing, and partner with Marketing and Analytics Engineering on lead management and reliable data pipelines, including Salesforce integrations.
Top Skills:
AirflowDbtGitLookerPythonSnowflakeSQL
.png){kind=logo}
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Own the vision, strategy, roadmap, and delivery of Expedia Group’s bidding and optimization platform across performance-marketing channels. Translate business and financial goals into automated bidding decisions, partnering with Data Science and Engineering on models, data pipelines, integrations, experimentation, monitoring, reliability, and scalable production systems. Guide technical trade-offs and ensure automated decisions are transparent, trustworthy, and tied to measurable business outcomes.
Top Skills:
Advertising AuctionsData PipelinesExperimentation SystemsForecastingMachine LearningMetasearchMonitoring SystemsOptimization AlgorithmsPredictive ModelingSearch Engine Marketing
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
