Job Description:
The Project Manager I, AWS Migration oversees the migration of clients and onboarding new clients to our hosting platform. This role involves coordinating with cross-functional teams, managing timelines, and ensuring a seamless transition for our clients.
- Project Planning: Develop and maintain project plans, including timelines, milestones, and resource allocation for client migrations. Understand the scope of each engagement and ensure requirements are met.
- Client Engagement: Act as the primary point of contact for clients throughout the migration process, addressing concerns and providing regular updates on progress.
- Cross-Functional Collaboration: Work closely with technical teams, sales, and support staff to ensure all aspects of onboarding are executed smoothly.
- Risk Management: Identify potential risks to projects and facilitate discussions on mitigation strategies to ensure successful project delivery.
- Documentation: Create and maintain comprehensive project documentation, including migration plans, status reports, and post-migration reviews.
- Training & Support: Coordinate training sessions for clients on the new hosting platform and provide ongoing support during and after the migration.
- Continuous Improvement: Gather feedback from clients and team members to identify opportunities for process improvements and enhance future migrations.
- Profitability: Ensure projects are delivered on time and under budget. Maintain billable utilization requirements.
- Handoff: Ensure a seamless handoff to production support of small to mid-sized clients to ensure retention of recurring revenue.
- Perform other duties that support the overall objective of the position.
Education Required:
- Bachelor’s degree in Project Management, Information Technology, or a related field.
- Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
- 4+ years of experience in project management, preferably in IT or hosting environments.
Knowledge, Skills & Abilities:
- Knowledge of: Strong understanding of hosting solutions and migration processes. Proficiency in project management tools
- Skill in: Project management. Excellent communication, interpersonal, and organizational skills.
- Ability to: Ability to manage multiple projects simultaneously and work in a fast-paced environment.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
