Citi Logo

Citi

Project Manager -Hybrid

Posted 4 Days Ago
Be an Early Applicant
5 Locations
Senior level
5 Locations
Senior level
The Project Manager is responsible for leading significant projects, ensuring adherence to policies, managing resources, and tracking project costs. Key responsibilities include creating project plans, risk management plans, and stakeholder communication. The role requires problem-solving skills, strong communication, and the ability to influence stakeholders.
The summary above was generated by AI

The Project Manager provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models, and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:

  • Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
  • Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
  • Ensures resources are assigned to project & monitor commitment.
  • Ensures change control is executed throughout project.
  • Identifies, documents, and understands project dependencies
  • Identify key stakeholders who participate in project scope definition.
  • Tracks actual project costs, identify variances, and reforecast project costs as needed.
  • Measures project management performance against standards.
  • Ensures appropriate project staffing levels.
  • Establishes project communication needs and create project communication plan.
  • Creates the project risk management plan.
  • Partners with cross function peers to create, administer, track, and eventually close project contracts.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-8 years of experience
  • Contact Center Operations experience
  • PMP Certification preferred
  • Excellent interpersonal and organizational skills, able to handle diverse situations, multiple initiatives and changing priorities
  • Strong communication skills with the ability to influence, manage and articulate clearly to project stakeholders and senior management
  • Extensive experience working with various control partners and demonstrated success to strict adherence of control framework, policy and procedures
  • Lead through influence skills – ability to engage, motivate, drive results, and hold a diverse set of colleagues across the organization accountable for attaining set goals and objectives
  • Critical thinker with problem solving capabilities
  • Positive, can-do attitude; does what it takes attitude to drive success

Education:

  • Bachelor’s/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Project and Program Management

------------------------------------------------------

Job Family:

Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Jacksonville Florida United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Mar 20, 2025

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Top Skills

Pmp Certification
Project Management

Citi London, England Office

33 Canada Square, London, United Kingdom, E14 5LB

Similar Jobs

14 Hours Ago
10 Locations
Mid level
Mid level
Fintech • Payments • Financial Services
The Project Manager will oversee and manage client engagements, ensuring successful completion within scope, budget, and timeline. Responsibilities include leading meetings, managing risks and resources, applying ITIL principles, and driving continuous improvement. The role focuses on relationship building, coaching teams, and transitioning projects to operations.
Top Skills: Agile MethodologyItil
2 Days Ago
Field, KY, USA
Senior level
Senior level
Software • Automation
The Project Manager for Infinera's Global Services team will oversee the implementation of Professional Services products, manage internal communications, develop project plans, facilitate multi-team coordination, and ensure on-time delivery while optimizing service performance. The role requires excellent communication skills, advanced Excel proficiency, and the ability to manage customer relationships effectively.
3 Days Ago
Louisville, KY, USA
Senior level
Senior level
Real Estate
The Project Manager is responsible for overseeing project management activities, client interactions, budget maintenance, and coordinating project reports across various phases. Key tasks include consultant selection, cost review, adherence to policies, and compliance with building regulations. The role requires strong leadership, communication skills, and a focus on quality and service.

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account