Manage projects from setup to reconciliation while ensuring client satisfaction, balancing expectations with budgets, and facilitating smooth communication between teams.
About Us
A creative agency built on quality and craftsmanship. For over 20 years we’ve partnered with heritage and contemporary brands on rebranding, brand creation, and strategic guardianship — across two UK studios. Part of Together Group: 600+ people, 12 agencies, 30 offices in 16 cities, serving the world’s leading luxury and lifestyle brands.
The Role
You’ll sit within our Client Services team, keeping projects on time, on budget, and running smoothly — from setup and scheduling through to reconciliation and client reporting. Working closely with Directors and practitioners, you’ll be the connective tissue that holds projects together.
About You
A proactive, detail-oriented professional who thrives in a fast-paced agency. You build trust easily, juggle competing priorities without dropping the ball, and bring commercial awareness alongside genuine enthusiasm.
– Highly organised with a sharp eye for detail
– Commercially minded — comfortable balancing client expectations with scope and budget
– Discreet and dependable across all levels of the business
– Confident with Microsoft Office; quick to pick up new systems
Key Responsibilities
Project Setup & Management
– Set up new projects; ensure contracts are signed, filed, and scoped before work begins
– Schedule work efficiently against budget and deadlines; build client-facing timelines
– Proactively manage risk — flag overspend or delays early and find solutions
– Support Directors in planning studio capacity across upcoming stages
Client Relations
– Deliver outstanding client service and maintain long-term relationships
– Prepare briefing documents, proposals, and project management materials
– Run client meetings — scheduling, minutes, and follow-through
Reconciliation & Finance
– Reconcile projects against scope, schedule, and budget weekly and monthly
– Brief Directors ahead of finance meetings; capture and recharge project expenses
– Flag scope creep early; support agreement of additional fees where needed
Growth
– Identify opportunities to extend scope or develop new workstreams within existing accounts
– Support post-project reviews and continuous improvement
Who We’re Looking For
An Account or Project Executive, or a junior Account/Project Manager ready for their next step, would be a great fit. What matters most is that you know the luxury world and have the ambition to grow.
The Person
– Ambitious — driven to develop and take real ownership
– Highly organised — nothing slips through the cracks
– Enthusiastic and energetic — you raise the energy in any room
Experience & Background
– Agency experience is essential
– Background in creative, luxury, design, digital, or a related sector
– A strong, genuine understanding of luxury and its standards
– Experience in account or project management; potential matters more than seniority
– Comfortable with large budgets and financial accountability
– Global client experience a bonus
About
Purple is independent in philosophy, attitude and operation –offering a boutique in-house approach, the strategic requirements of each client are individually tailored from the outset. Purple’s services cover press relations, editorial procurement, product placement and high profile event management.A specialist knowledge of the beauty, fashion, lifestyle and entertainment industries gives unrivalled insight into brand positioning and sustaining meaningful press coverage.
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