Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
The Product Team at Sprinklr is responsible for end-to-end ownership of multiple Sprinklr products, building solutions that customers love. You will be part of a dynamic, fast-paced environment, working with cross-functional teams to design, develop, and roll out products that align with the company’s vision and strategy.
Experience Required: 2-4 years
Educational Qualification: BE/B.Tech/MBA
Key Responsibilities
As a Product Manager, you will:
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Own a module within the product lifecycle, from requirements gathering to design, development, go-to-market, support, and delivery.
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Collaborate with Senior PMs to define cross-platform product strategies and gain exposure to various Sprinklr products.
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Act as a product consultant, engaging with top global brands to understand their business use cases and configure Sprinklr products to solve their challenges efficiently.
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Leverage product usage data to identify customer pain points and recommend solutions.
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Work on improving product adoption across brands by establishing industry-best practices.
Required Skills
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Ability to analyze data quickly and extract relevant insights.
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Strong problem-solving skills and ability to map client needs to concrete solutions.
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Proven experience in developing product and marketing strategies and communicating recommendations to executive management.
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Skilled at working effectively with cross-functional teams in a matrix organization.
Why Join Sprinklr?
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Opportunities for Growth: Sprinklrites thrive in an environment where learning and innovation drive success.
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Mission-Driven Culture: We believe social technology is the future of customer-brand relations, and we are committed to making every experience exceptional.
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Investing in People: We foster an open, honest, and supportive culture where taking risks and succeeding together is encouraged.
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Industry-Leading Product: Sprinklr is recognized as the most complete enterprise social technology in the world—validated by industry leaders like Forrester Wave.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
