We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
Why you’ll love this role as Project Manager (6 month FTC)
This is a high-visibility, strategic Project Manager position within a small, focused team of four reporting directly to senior leadership. You’ll manage end-to-end software and hardware implementation projects, with a focus on programme planning, governance & reporting, and stakeholder management. This role is ideal if you’re confident engaging with senior leaders, able to influence decisions, and enjoy a fast-paced, dynamic environment.
You’ll work closely with our priority products portfolio (13 products, 1,300 customers) and be integral to delivering projects that matter. This is an opportunity to take ownership, apply your problem-solving skills, and make a tangible impact across Civica’s public and private sector clients.
Key Responsibilities
- Oversee portfolio of end-to-end software (SaaS) and hardware implementation projects, ensuring delivery to scope, quality, and timelines.
- Lead functional programme governance, including reporting, financial oversight, forecasting, and modelling.
- Build and maintain trusted relationships with senior stakeholders across the business.
- Plan, prioritise, and track multiple workstreams, adapting plans to maintain momentum in a fast-paced environment.
- Identify, escalate, and mitigate programme risks and issues proactively.
- Facilitate meetings and presentations with confidence, ensuring clear, succinct communication at all levels.
- Contribute to continuous improvement by sharing lessons learned, insights, and best practices across the team.
Requirements
- Strong background in software and/or hardware implementation; cloud (SaaS) experience is highly desirable.
- Comfortable engaging with senior leadership and influencing decisions effectively.
- Proven ability to manage programme governance, reporting, and financials.
- Skilled in stakeholder management, planning, and prioritisation in fast-paced environments.
- Prince2 and/or Agile qualification (QBE acceptable).
- Excellent communication, problem-solving, and interpersonal skills.
Why this role is unique
- High visibility with senior stakeholders and exposure to strategic decision-making.
- Fast-paced environment within a small, highly collaborative team.
- Opportunity to work on Civica’s Surge Products portfolio, delivering value to over 1,300 customers.
Benefits
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
