Project Manager (12 Month Fixed Term Contract)

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What We'll Bring:

We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a Project Manager (12 Month Fixed Term Contract) to join our growing Decisioning Professional Services team. 

This role will be responsible for the project management and successful deliveries of Decisioning software (application processing and account management) to key clients (external) and across internal projects. The Project Manager will also be responsible for maintaining excellent working relationships with clients, TU colleagues and 3rd parties.

Day to Day You’ll Be:

• Project manage internal and client deliveries following Professional Services SDLC methodology  
• Establish a clear and comprehensive project plan and manage and report accurately on progress against the plan  
• Effectively engage the project team to ensure collaborative working and good communication across project deliveries 
• Effectively manage issues and risks within projects and co-ordinate resolutions with relevant teams 
• Manage internal and client stakeholder expectations 
• Chair project meetings with the wider internal TU or client project team and any other 3rd party providers where necessary  
• Maintain relationships with Clients and other 3rd parties, e.g. credit bureau
• Provide Pre-sales support where required, having input into client tenders and solution proposals 
• Provide support to clients post-delivery to ensure good working relationships are maintained as hand-over to Decisioning Client Support takes place 
• Maintain project documentation and create project status reports for clients and stakeholders 
• Contribute to evolving team processes, providing solutions to enhance best practice and project governance documentation

Essential Skills & Experience:

• Proven Project Management Expertise: Demonstrated experience in managing complex software implementation projects, ensuring adherence to the Software Development Lifecycle (SDLC) methodology, and delivering high-quality solutions on time and within budget.
• Strong Stakeholder Engagement Skills: Ability to effectively communicate and collaborate with diverse stakeholder groups, including clients, internal teams, and third-party providers, to manage expectations, resolve issues, and maintain productive working relationships throughout the project lifecycle.
• Continuous Improvement Focus: A proactive approach to evaluating and refining project processes and documentation, contributing to the enhancement of best practices and governance within the team, while also providing valuable insights during pre-sales activities and client support transitions.
   

Impact You'll Make:

What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days’ annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow: 
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. 

#LI-Hybrid
Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

IT Proj Mgr, Project Management