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Deutsche Bank

Change Governance and Programme Management Office (PMO) Lead.

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In-Office
Birmingham, West Midlands, England
Mid level
In-Office
Birmingham, West Midlands, England
Mid level
The Project & Change Lead will oversee KYC transformation initiatives, manage stakeholder expectations, and ensure successful project delivery using Agile methods.
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Job Description:

Job Title Change Governance and Programme Management Office (PMO) Lead.

Location Birmingham

Corporate Title Assistant Vice President

In this role, you will join the Know Your Customer (KYC) Digitisation and Automation Programme team, which is part of the Bank’s Client Lifecycle Transformation (CLT) Key Deliverable (KD), reporting to a Vice President (VP).  You will work alongside the Corporate Bank (CB) and Investment Bank (CB) Businesses, as well as our partners in the Anti-Financial Crime (AFC), Operations and Technology teams, to ensure the consistent delivery of our Change and Transformation agenda.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:  

  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them

  • Competitive salary and non-contributory pension

  • 30 days’ holiday plus bank holidays, with the option to purchase additional days

  • Life Assurance and Private Healthcare for you and your family

  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

  • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

  • Support the Project Manager in the successful management of relevant knowledge areas, such as scope, planning, governance, risks, assumptions, issues and dependencies (RAID), benefits and financials, resourcing, change (i.e. stakeholder engagement and communication), etc.

  • Produce high quality project management artefacts, including regulatory submissions, white papers, steering committee decks and minutes, project marketing materials, dashboards, project plans, and action trackers.

  • Manage the project’s performance against plan, milestones, Key Performance Indicators (KPIs), etc ensuring milestones and open actions are completed on time, escalating as appropriate.

  • Manage the design, population, and quality of relevant document repositories, such as those on Confluence and SharePoint.

  • Populate and keep data sources (e.g. Clarity, Confluence and JIRA) up-to-date and at an appropriate level if quality, driving best practice standards.

  • Support the identification and documentation of requirements through to technical testing and delivery, including change control processes.

Your skills and experience

  • Experience in Corporate and / or Investment Banking AFC / KYC technology-enabled transformation programmes, working within a Programme or Project Management Office, with management consulting experience viewed as an added benefit.

  • Experience in project management including scope management, planning and prioritisation, financial management, RAID management, resource planning, and change management.

  • Skilled in the use of the Microsoft (MS) Office suite, including MS Word, MS Excel, MS PowerPoint, and MS Project, as well as other project management tools such as Clarity, Confluence and JIRA.

  • Skilled in stakeholder management, engagement, influencing and communication skills in a cross-organisation and diverse, multi-location environment.

  • Highly organised and detail-oriented, with an ability to manage multiple priorities effectively in a dynamic environment.

  • A Bachelor’s degree in Business, Finance, Economics, or a related analytical field, with a Master of Business Administration or Project Management certifications seen as an added benefit or equivalent work experience

How we’ll support you

  • Coaching and support from experts in your team

  • A culture of continuous learning to aid progression

  • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss how we can best support you. Alternatively, you can share your phone number, and a member of the team will be happy to call you to talk through your specific requirements

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank London, England Office

1 Appold Street, Broadgate, London, United Kingdom, EC2A 2HE

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