Programme Manager

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Programme Manager - Home-based with Travel

We are seeking an experienced Programme Manager to join our Professional Services team. Reporting to the Projects & Programmes Practice Lead, you will manage complex transformation projects and programmes, ensuring delivery within budget, on time, and to the required quality standards.

This is a great opportunity to join Telefonica Tech as we are growing and now dealing with larger and more complex enterprise-sized programmes. This role will play a pivotal part in helping Telefonica Tech be a market leader in digital transformaation. 

Key Responsibilities:

• Manage and execute programmes, ensuring progress and resolving issues.
• Define and implement programme governance.
• Manage risks, issues, and quality assurance.
• Report progress to internal and customer stakeholders.
• Oversee programme budget and resource allocation.
• Facilitate project team appointments and manage third-party contributions.
• Ensure effective communication with all stakeholders.

Key Skills and Experience:

• Significant experience as a Programme Manager - ideally working for an IT Services, IT Consultancy, Systems Integrator or Enterprise Organisation 
• Extensive experience in project management, particularly in infrastructure, cloud, networking, and cybersecurity.
• Strong leadership, interpersonal, and communication skills.
• Proficient in MSP, Waterfall, and Agile methodologies.
• Excellent customer-facing skills and a high degree of empathy.
• Strong decision-making and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Willingness to travel for work purposes.

Qualifications

Preferred Qualifications:

• MSP or equivalent
• PRINCE2 Practitioner or equivalent 
• PRINCE2 Agile Practitioner or equivalent 
• ITIL V4 
• Must be eligble to pass SC Clearance

Additional Information

Key Words:

Programme Manager - Program Manager - Senior Project Manager - PRINCE2 - MSP - Cyber - Cyber Security - Infrastructure - Networking - Managed Services - Data - AI - Artificial Intelligence - Cloud - Azure - AWS

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.