Own the strategy, vision, roadmap, and delivery of a product area within an agile squad. Collaborate with design, engineering, customers, and stakeholders to research problems, validate solutions, prioritize backlogs, define user stories, and deliver compliant digital features. The role focuses on improving customer experiences, maximizing feature adoption, managing product governance, and coordinating integrated solutions across mobile, web, and API technologies.
Join us as a Product Owner at Mettle
- Drive the vision and delivery of high-impact features within our squads.
- Creating the vision for your product area, acting as the go-to person for its roadmap
- Collaborate with design and engineering to genuinely solve customer friction
What you'll do
We’re looking for a Product Owner to join an agile product team in Mettle, taking full ownership of your product area’s strategy to solve customer and business problems.
You’ll also be:
- Collaborating with your team on prototyping and validating potential solutions to customer problems, establishing that proposed features are valuable, usable, feasible and compliant with policies and regulations
- Analysing research and data, talking tocustomers and reviewing feature requests
- Prioritising the squad backlog, deciding what gets worked on and in what order in consultation with the cross-functional team and stakeholders
- Splitting epics into detailed user stories and feature specifications in Jira for the team to pick up and build
- Working with your Engineering Manager and technology leads to set objectives for sprints and ensure the quality of output, making sure that product governance processes are adhered to, with a focus on risk and regulatory compliance
The skills you'll need
To join us in this role, it would be great if you have demonstrated success of maximising engagement and uptake of features as well as experience working with partners/third parties to deliver high quality integrated
customer experiences. It would also be great to see an understanding of any of the following; small business customers needs and how
we can serve them digitally, financial services deposits products, financial crime or customer operations tooling.
You’ll also be expected to have:
- Passion for understanding customer needsand a problem solving mentality
- Be able to conduct customer research, map out customer journeys and identify opportunities
- Experience building and shipping products, preferably in banking or financial services. A successful track record of digital design,
- delivery and operations
- Strong stakeholder management, communication and interpersonal skills
- A technical background with a fundamental understanding of product, software development and UX.
- An understanding of technologies across mobile, web and APIs
- An enthusiasm for exploring new challenges and working across a broad scope
Hours
35Job Posting Closing Date:
19/11/2026Ways of Working:HybridNatWest Group City of London, England Office
City of London, United Kingdom, 0
NatWest Group Croydon, England Office
Croydon, United Kingdom
NatWest Group Hertsmere, England Office
Hertsmere, United Kingdom
NatWest Group London, England Office
250 Bishopsgate, London, United Kingdom, EC2M 4AA
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