Own the vision, roadmap, backlog, and delivery of core banking and interbank payments products. Identify opportunities, define requirements, prioritize user stories, and collaborate with engineering, design, risk, security, suppliers, and payment providers. Represent the organization in payment industry forums, interpret scheme and regulatory requirements, maintain compliance, support incident management, and ensure third-party services remain reliable.
Join us as a Product Owner at NatWest Boxed
- Drive the vision and delivery of high-impact features within our squads.
- Creating the vision for your product area, acting as the go-to person for its roadmap
- Collaborate with design and engineering to genuinely solve customer friction
What you'll do
We’re looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition, ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.
You’ll also be:
- Identify Opportunities for change and be the driving force that brings them to life
- Conduct feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
- Develop and maintain an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
- Work with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
- Represent NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
- Ensure NatWest boxed remains compliant with scheme rules and procedures
- Work with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
- Provide incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed
The skills you'll need
To join us in this role, we're looking for proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.
You’ll also be expected to have:
- An Understanding of UK and or International payment schemes, their operational models, governance and compliance frameworks (e.g. Faster Payments, Bacs. SEPA, )
- A passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
- Excellent stakeholder management & communication skills, across technical and non-technical audiences
- Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
- Proven experience managing relationships including, suppliers, schemes and payment service providers
Hours
35Job Posting Closing Date:
19/11/2026Ways of Working:HybridNatWest Group City of London, England Office
City of London, United Kingdom, 0
NatWest Group Croydon, England Office
Croydon, United Kingdom
NatWest Group Hertsmere, England Office
Hertsmere, United Kingdom
NatWest Group London, England Office
250 Bishopsgate, London, United Kingdom, EC2M 4AA
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