Description and Requirements
About the Role:
As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' reporting solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience.
- Develop solutions to migrate customer's reporting solution from legacy systems to the Catalyst platform's reporting solution.
- Assist the Product Manager in writing and refining features.
- Write and prioritize user stories for one of the migration teams focused on reporting.
- Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.
- Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.
- Support customer testing before migration and execute customer migrations.
- Support the Product Manager in executing the migration strategy.
- Coordinate support across business, IT, operational readiness teams, and other partners.
- Provide periodic progress and status updates on migration deliverables.
The Opportunity:
As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space.
Key Responsibilities:
- Lead backlog refinement and create features to define future enhancements.
- Oversee team priorities and ensure alignment with business goals.
• Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams.
Required Qualifications:
- 2 years experience or knowledge in Agile Delivery Method.
- 5 years of experience with data and/or reporting tools
- 10 years of career experience in technology delivery, insurance claims management, or customer relationship management.
- Excellent communication skills
- Creative problem-solving skills to address complex issues and deliver value to stakeholders.
Preferred Qualifications:
- At least 5 years of experience in agile delivery.
- SAFe training and certification.
- At least 5 years of experience with a reporting tool.
- At least 3 years of experience with Cognos.
- At least 3 years of experience as a product owner
The salary range for applicants for this position is $66,000-$112,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$66,000-$112,000
