Product Owner - Customer Data Services

End Date

Wednesday 03 December 2025

Salary Range

£70,929 - £78,810

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Locations: London, 10 Gresham Street
Hours: Full-time
We’re seeking a forward-thinking Product Owner to join us in the Customer Data Services Platform, focusing on the transition to cloud-native data products and AI enablement.
Join us and you’ll deliver secure, high-quality, reusable data products supporting operational excellence, analytics, and intelligent automation.
While supporting our progress to cloud-first strategy and embedding AI capabilities into the platform, ensuring our customer data products are scalable, resilient, and insightful. You’ll also provide data services to colleagues needing access to data held on mainframe and API applications.

Job Description

JOB TITLE:  Senior Software Engineer

LOCATION: London

HOURS:  Full time

WORKING PATTERN: Hybrid, 40% (or two days) in our London office

We’re seeking a forward-thinking Product Owner to join us in the Customer Data Services Platform, focusing on the transition to cloud-native data products and AI enablement.
Join us and you’ll deliver secure, high-quality, reusable data products supporting operational excellence, analytics, and intelligent automation.
While supporting our progress to cloud-first strategy and embedding AI capabilities into the platform, ensuring our customer data products are scalable, resilient, and insightful. You’ll also provide data services to colleagues needing access to data held on mainframe and API applications.

This role involves collaborating with colleagues across the group and platform to shape solutions that meet business outcomes and customer needs.

• prioritising, refining and managing Team Product backlog
• translating business and regulatory requirements into actionable features
• collaborating with engineers, data analysts, Customer Journey Managers (CJM’s) and architects to define and prioritise features that enhance data quality, accessibility, and intelligence
• driving automation and AI adoption across the platform, enabling agentic and generative AI capabilities for customer insight and decision-making
• ensuring compliance with change governance, data governance, privacy, and security standards
   

What you'll need
 

We are looking for someone who has a growth mindset with ability to adapt and dedication to product ownership. So, if this sounds like you we'd like to hear from you.
 

Specifically, we're looking for:

• experience in product ownership or delivery across both mainframe and cloud-based data platforms.
• customer centricity - promotes the value of customer in the solutions we deliver.
• strong understanding of cloud technologies (GCP, Azure), data lifecycle, and governance principles.
• familiarity with AI/ML concepts, data marketplaces, and semantic search technologies
• proven track record in influencing cross-functional teams and managing customer expectations
   

About working for us
 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Caner initiative.
 

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health and neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.