Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager

Overview
We’re seeking a dynamic Product Manager to join our Product team and redefine the customer experience. In this role, you'll drive innovation, tackle complex challenges, and harness the power of machine learning and generative technologies to develop groundbreaking solutions—all within an agile environment.
The ideal candidate is passionate about crafting seamless customer journeys, thrives on solving challenges, and has an entrepreneurial mindset. If you're eager to push boundaries and make a lasting impact, we’d love to connect!
Role
Develop a deep understanding of market trends, customer needs, and competitive landscapes.
Identify opportunities and define the product vision and strategy.
Collaborate with UX, BI, and product marketing teams to ensure product success.
Partner closely with engineering to determine the best technology, implementation methods, and timelines.
Support the creation of product documentation, including user guides, training materials, and marketing collateral.
Work with sales, marketing, customer success teams, and strategic clients to launch new products and features effectively.

All About You
Solid experience in Product Management
Strong analytical and strategic thinking skills, with attention to detail and end-to-end ownership.
Experience in one or more of the following areas is a strong plus:
Payments and cardholder services
Cardholder loyalty
Data and AI
ML & generative technologies
Online marketing
Content personalization & optimization
Exceptional English communication and data presentation skills, with the ability to engage both business and technical teams.
Strong leadership abilities with a proactive, solution-oriented mindset.
Ability to think creatively, manage ambiguity, and adapt to changing priorities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.