Product Manager SFIA 5

This role is remote for the foreseeable future with onsite client working where required and occasional travel to head office in London for workshops/meetings

Work on exciting public sector projects and make a positive difference in people’s lives!

At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. We’ve been on a journey to build out a product and design capability, and now with an established team doing great work we are looking for a Lead Product Manager to help our team take the next step.

In this role, you’ll work closely with our delivery managers, architects, designers, and researchers to guide on the delivery of outcomes and value against the product vision. We encourage learning and sharing - you'll help coach team members in communities of practice to improve agile maturity.

Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can-do attitude. Our people enjoy challenging themselves to be the best at what they do – if that sounds like you, you'll fit right in!

Role Objectives:

These are the expected objectives for this role. We are happy to discuss this further during the interview process and jointly agree it with the successful candidate.

• Lead one or more multidisciplinary agile teams to deliver and continuously improve services that meet user needs and solve problems for clients

• Deliver results at all stages in the product lifecycle, including Discovery, Alpha, Beta and Live

• Form an effective partnership with client product owners and stakeholders

• Improve the product management capability at Zaizi by mentoring and coaching others

• Product ownership - as an expert in product management, be able to use a range of techniques to work with a multidisciplinary team and translate user needs into deliverables. This includes writing stories and acceptance criteria, and the ability to to work with a range of specialists in multidisciplinary teams.

• Product management - able to develop and maintain product roadmaps, define minimum viable product, and make good decisions about priorities with sometimes limited information.

• Agile working - strong experience working as part of Agile or Kanban teams

• Lifecycle experience - able to successfully lead teams through the full product lifecycle, including Discovery, Alpha, Beta and Live and identify tools and techniques to be used at each stage.

• User focus - understand users (who they are, what their needs are, how they behave and how they change over time) and deliver products and services that meet these needs. You can prioritise users’ most pressing needs, and are able to coach others to do the same.

• Stakeholder management - able to facilitate buy-in from senior management, the wider organisation and multidisciplinary team. Also able to effectively partner with clients to understand their problems and ensure these are being addressed.

• Analysis and research - be comfortable using a range of evidence, including performance data and user research, to support decisions. Able to concisely articulate evidence, and the rationale for decisions.

• Communication - excellent written and verbal communications skills. Ability to concisely explain complicated things in plain english, create and deliver effective presentations, and write clear and effective user stories.

• GDS service assessment experience is essential.

• Discovery phase work is essential

• Healthcare experience will be an advantage.

You don’t meet all the requirements?

Studies show that women and black, Asian and minority ethics people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview process—just ask!

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

Salary: £70,000 - £85,000

Compensation

• Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
• Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.
• Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

• Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.
• Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.
• Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

• Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.
• Giving back: 2 paid volunteering days per year.

Development & Growth

• Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.
• Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.
• Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

• Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).
• Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.

• Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.

For further information contact: [email protected]

Nat Hinds: Head of Talent

Kayla Kirby: Talent Acquisition Specialist