Product Manager Operations

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

This role is primarily hybrid with occasional travel into our London offices.

The Operations Product Manager will be responsible for the setup, orderability, pricing implementation and overall readiness of the various teams supporting the product: Customer Service, Marketing, Supply Chain, Quality, Regulatory, etc. The Ship Acceptance readiness is analyzed and granted by the Operations Product Manager. The Operations Product Manager is fully responsible for the product and related issues during the lifecycle of the product.
 
Product Management responsibilities include (but not limited to):

• Manage the product portfolio from Product Readiness to Product Cancellation.

• Define the Ship Acceptance Plan and execute accordingly.

• Implement product pricing in collaboration with Sales and Finance.

• Implement product ordering according to regulatory compliance in specific countries.

• Create and maintain Price Pages for Partners and Customers.

• Create and Maintain product BOM (Bill of Materials).

• Support Service Plan in collaboration with Service team.

• Evaluate competitive intelligence and recommend plans of action.

• Evaluate product financial performance and recommend plans of action.

• Evaluate customer feedback on performance/accessories/pricing and recommend plans of action.

• Support Beta testing and Customer Touch Points (CTP).

• Assess product quality issues and provide input on fixes.

• Assist go to market and pre-sales teams with request for support and related information.

• Work with the Marketing team to develop product brochures and maintain the integrity of the product website and all related information (brochures, user guides, service manuals, training information, etc.).

• Support availability of product software for partner/customer access.

• Define product cancellation plans and execute accordingly.

The ideal candidate will have:

• Bachelor's Degree, it will be especially advantageous if this is in: Marketing, Engineering, Finance or Arts.

• A wealth of relevant technology experience in engineering, Product Planning or Product Management roles.

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement + bank holidays.  

• Attractive defined contribution pension scheme.

• Private medical insurance.

• Employee stock purchase plan.

• Flexible working options. 

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP, wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

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EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.