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Nebius

Product Manager - Onboarding

Reposted 8 Days Ago
Easy Apply
In-Office or Remote
30 Locations
Mid level
Easy Apply
In-Office or Remote
30 Locations
Mid level
The Product Manager - Onboarding will oversee the customer onboarding process, focusing on optimizing user activation, conversion, and experience across various customer segments, partnering with engineering and UX teams to drive a product-led growth strategy.
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Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The role

We are seeking a Product Manager – Onboarding, responsible for the end-to-end customer onboarding journey. This role is central to driving our product-led growth (PLG) strategy, ensuring users can seamlessly adopt Nebius services from trial to production. The ideal candidate has solid product management experience, preferably combined with a (semi-)technical background in cloud services or SaaS. 

You will own the onboarding flows across multiple user segments, from self-service trial users to managed enterprise customers, and will be tasked with optimizing activation, conversion, and time-to-value at scale. 

Your responsibilities will include: 

  • Own the user onboarding strategy across self-service and managed customer journeys. 

  • Define and optimize trial experiences and product-led growth funnels to maximize user acquisition and engagement. 

  • Drive the conversion of self-service users to managed accounts by designing frictionless upgrade paths. 

  • Shape the managed onboarding process from proof of concept (POC) to production deployments for enterprise customers. 

  • Partner with UX, engineering, marketing, and sales teams to deliver cohesive onboarding experiences. 

  • Analyze funnel performance and customer activation metrics to identify bottlenecks and implement improvements. 

  • Conduct user research and gather feedback to continuously refine onboarding touchpoints. 

  • Communicate onboarding strategy, progress, and business impact to internal stakeholders. 

We expect you to have: 

  • Proven product management experience (3+ years), ideally in cloud computing, SaaS, or developer-focused products. 

  • Strong understanding of onboarding, activation, and conversion funnels in PLG environments. 

  • (Semi-)technical background or experience working closely with cloud providers, infrastructure platforms, or developer tools. 

  • Strong analytical skills and fluency with product usage metrics, experiment design, and KPIs. 

  • Excellent communication and cross-functional leadership skills. 

  • Customer-first mindset with proven experience building lifecycle journeys that balance frictionless self-service with structured enterprise onboarding. 

  • Bachelor’s degree in a relevant field; an advanced degree or technical education is a plus. 

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA Preferred Cloud Service Provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distinctly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day.

If you’re up to the challenge and are as excited about AI and ML as we are, join us!

What we offer 

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth within Nebius.
  • Flexible working arrangements.
  • A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Top Skills

AI
APIs
Cloud Computing
Experiment Design
Ml
Product Usage Metrics
SaaS

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