As a Product Manager - Lending, you'll lead cross-functional teams to develop and enhance lending products, ensuring compliance and customer satisfaction while driving business growth.
Hello,
We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions.
Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first.
Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success.
Our values shape how we work and grow together:
💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve.
✨ Be brilliant: We show up with curiosity and energy, always striving for better.
🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do.
💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed.
About the role
As a Product Manager – Lending, you will be at the forefront of transforming the way SMEs access funding. You will lead cross-functional teams to identify, design and deliver improvements to our lending products to help us deliver faster, better, more transparent lending decisions for our customers. Working closely with senior business stakeholders, you’ll help shape the product roadmap, ensuring our products meet customer needs, comply with regulatory standards, and drive business growth. Reporting to the Head of Product, you’ll help establish a world-class product team and shape how we approach product discovery and delivery. You’ll implement best practices from the technology, banking and fintech industries, ensuring our product development processes are agile, efficient, and customer focused.
Key Responsibilities
- Vision & strategy
- Define and communicate a clear and compelling product vision, strategy and roadmap for our lending products.
- Conduct market research, customer discovery and competitor analysis to understand customer/broker pain points and identify opportunities.
- Discovery & delivery
- Lead end-to-end product development, from ideation to launch and optimisation.
- Map lending journeys to identify customer pain points and process inefficiencies, then deliver enhancements that transform the end-to-end user experience.
- Translate business requirements into clear product specifications, then collaborate across functions to design solutions that deliver the desired outcomes.
- Prioritise features and enhancements based on customer impact, business value, and technical feasibility.
- Lead cross-functional teams to deliver high-quality products, at pace.
- Collaboration & coordination
- Work with our ExCo and senior leadership team to define and deliver new/improved lending products and expand our distribution channels to accelerate growth. Partner with technology and business teams (e.g. marketing, sales, credit, operations) to deliver product, platform and process enhancements.
- Work closely with risk, compliance, and legal teams to manage risks and ensure lending products comply with relevant regulations and industry standards.
- Performance & optimisation
- Monitor key performance indicators (KPIs) to track the performance of our lending products and identify opportunities for improvements.
- Conduct Post Implementation Reviews (PIRs) and periodic reviews to ensure our products deliver good customer outcomes and comply with regulations.
Required Skills & Experience
- Experience:
- 5+ years’ in Product within banking or fintech, with a lending focus
- Leading cross-functional teams to launch and grow products that have solved customer problems and delivered measurable business outcomes
- In-depth knowledge of the SME lending market and customer/broker needs
- Collaborating with commercial, credit and operational teams to deliver seamless lending experiences
- Working within a regulated environment, ensuring compliance with Consumer Duty and other relevant regulations
- Working with Mambu, nCino or similar banking platforms
- Education & Certification:
- Degree in business, economics, or a technical subject advantageous but not essential.
- Skills:
- Excellent prioritisation skills to manage the backlog and focus resources on the most impactful initiatives
- Strong data analytics skills and knowledge of tools like Jira, PowerBi, Hotjar, GA, etc.
- Excellent organisational skills to get stuff done in a fast-paced startup environment
- Advanced understanding of agile methodologies and best-practices
- An eye for great UX/UI design to deliver delightful customer experiences
- Mindset:
- Self-motivated individual with a growth mindset who wants to make an impact
- Enjoy talking to customers and colleagues to understand their needs and co-create solutions that meet them
- Understand the value of excellent product documentation and clear communication
- Passionate about the challenge of building a product function from the ground up
Why Join?
At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝.
We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing.
Here’s what you can look forward to:
🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work.
🌍 Work From Anywhere – Up to 4 weeks per year to work remotely from anywhere in the world.
📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals.
🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.
🩺 Private Medical Care with Vitality – Comprehensive healthcare including optical and dental coverage to keep you healthy.
💼 Enhanced Pension Scheme – Helping you plan and save for a secure future.
👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments.
🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success.
If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you.
Recognise Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
Google Analytics
Hotjar
JIRA
Mambu
Ncino
Power BI
Recognise Bank London, England Office
Augustine House, London, United Kingdom, EC2N2HA
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