Senior Product Manager - E-Commerce

Job Title

Job Description

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your role in the Team’s Success

Own and drive the development of IG's e-commerce platforms (website, onboarding experience, payments), focusing on optimising customer conversion, retention, and revenue growth.

You will collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can make significant commercial impact and be the go-to person for all things data and performance.

What you’ll do

• Own specific features or components of IG's e-commerce platform
• Develop and execute roadmaps for assigned e-commerce areas
• Analyse customer journeys and identify opportunities for optimisation
• Implement and analyse A/B tests to drive conversion improvements
• Collaborate with marketing and engineering teams to deliver seamless customer experiences
• Monitor and report on key e-commerce metrics and KPIs
• Stay current with e-commerce trends and best practices
• Gather and prioritise requirements based on customer needs and business goals

What you’ll need for this role

• Product management experience, with focus on e-commerce or digital platforms
• Experience with conversion rate optimisation and A/B testing
• Understanding of payment systems and customer journey mapping
• Strong analytical skills and data-driven decision making
• Experience working in agile environments
• Excellent communication and collaboration skills
• Experience in financial services or similar regulated environments is a bonus

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other.

When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

• Matched giving for your fundraising activity
• Flexible working hours and work-from-home opportunities
• Performance-related bonuses
• Pension, insurance and medical plans
• Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
• A day off on your birthday 
• Two days’ volunteering leave per year

Join us for this exciting journey. Apply now!

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