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The Billing and Payments team is a part of Miro Monetization sub-stream. We work to ensure the stability of our automatic recurring payments integrations and explore new opportunities for revenue growth, cost reduction, as well as help Miro be compliant with financial regulations and industry standards. As a recurring subscription business, this role is crucial to Miro and customer lifetime value.
About the RoleAt Miro, product development is an extremely collaborative effort between engineering, design, and analytics, so we are seeking an individual who communicates exceptionally well and wants the team to succeed. As the owner of our subscription engine, you'll have a direct impact on how customers make payments, how we partner with key payment processors and how the subscriptions are being managed. We use Stripe for processing payments, and the goal is to ensure that the payment flow works as frictionlessly as possible.
You will be responsible for driving the roadmap for the billing services that Miro relies on for revenue, including payments optimization, developing product requirements, overseeing execution for our subscription management and internal billing admin system. You’ll work with internal stakeholders across engineering, legal, tax, partnerships, finance, and product.
What you’ll do- Define and own the product roadmap, aligning it with business objectives and customer needs
- Scale and optimize our billing system to drive new revenue and support Miro’s global growth
- Develop seamless, automated recurring billing and checkout experiences
- Collaborate closely with Finance, Tax, Marketing, Partnerships, Product, and Engineering teams
- Leverage data insights to enhance UX, eliminate friction, and reduce support tickets
- A proven track record in SaaS product management
- 3+ years experience managing technical software products or working on systems related to subscription management, revenue recognition and recurring billing
- A passion for elevating the best-in-class billing and payment experience for a global customer base
- Ability to understand complex technical architectures and map data flows between dependent systems. Capable of making meaningful contributions to high-stakes discussions on billing architecture
- Excellent collaboration skills to thrive alongside our talented, multidisciplinary team
- The expertise to develop and execute a robust payments roadmap and strategy
- And of course, the readiness to enjoy a vibrant, fun, and innovative work environment
- Competitive equity package
- Health insurance for you and your family
- Corporate pension plan
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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Miro London, England Office
5-7 Cranwood St, London, United Kingdom, EC1V 9EE
