About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.
With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.
Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
- Think Client First
- We Are One ‘Ohana
- Be Curious and Learn
- Own It.
- Act With Integrity
- Embrace the Challenge
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.
And since day one, we’ve known that our real success lies in our people—the Ohana.
With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.
From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.
About the Role
We’re looking for a Product Manager to lead the strategy, development, and evolution of FareHarbor’s affiliate and reseller products.
This is a high-impact role at the center of FareHarbor’s Distribution strategy. Unlike traditional PM positions, success here relies less on past product management experience and more on deep understanding of the tours & activities industry, FareHarbor’s ecosystem, and affiliate/reseller commercial models.
You will guide the future of how clients and resellers connect, grow, and monetize through FareHarbor. This includes shaping how supply and demand flow through our network, ensuring scalable distribution capabilities, and helping clients convert demand in the most profitable and efficient ways.
In this role, you’ll combine industry expertise, commercial awareness, and strategic thinking with PM fundamentals. You’ll collaborate closely with engineering, design, commercial teams, partner management, and other distribution groups to deliver products that balance marketplace health, client value, and long-term platform growth.
What you’ll do here:
Lead the Affiliate & Reseller Product Area- Own the strategy, roadmap, and execution for affiliate reseller products.
- Evaluate market trends, client needs, and reseller dynamics to identify high-impact opportunities.
- Ensure that product decisions reflect a deep understanding of both industry mechanics and FareHarbor’s ecosystem.
- Partner with Commercial Distribution teams to define and optimize monetization models, acquisition strategies, and partner success metrics.
- Understand market incentives and economics to balance value across clients, resellers, and FareHarbor.
- Serve as the primary subject-matter expert for affiliate/reseller operations, rules, and workflows.
- Translate complex ecosystem behaviors into clear product requirements and scalable system designs.
- Collaborate with engineering and design to define solutions that address the right problems and support long-term distribution scalability.
- Ensure alignment across interconnected distribution products as well as other FareHarbor products.
- Use data, market understanding, and qualitative research to identify opportunities, validate hypotheses, and measure product performance.
- Define product KPIs that tie directly to distribution growth, commercial impact, and user value.
- Conduct interviews, gather insights, and maintain strong feedback loops with clients, resellers, commercial teams, and integration partners.
- Represent the affiliate product area in cross-functional discussions and ensure transparency across stakeholders.
Requirements:
- Deep understanding of the tours & activities industry, ideally with hands-on experience operating within it.
- Strong understanding of the FareHarbor platform, especially affiliate/reseller workflows and distribution mechanics.
- Experience working with affiliate programs, resellers, marketplaces, or distribution models.
- Strong commercial awareness: ability to understand incentives, market dynamics, and revenue levers.
- Ability to think strategically while also managing execution in a fast-paced environment.
- Strong analytical, problem-solving, and communication skills.
- Comfort working cross-functionally with engineering, design, and commercial teams.
- 3+ years of product management or product-adjacent experience (e.g., ops, partner management, commercial strategy, technical account management).
- Experience with B2B products.
- Experience running experiments, sizing opportunities, or evaluating product performance.
Benefits
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- Pension Plan
- Central Amsterdam Location
- Discount CZ insurance
- Working in a multicultural environment - 45 different nationalities
- Commuting allowance for public transport & subsidized lunch
- Wellness benefits (Headspace subscription & wellness webinars)
- Hybrid friendly
- Work-from-home assistance
- Educational Opportunities
- Individual skill development & growth programming
- Social hours & events and team-building
- 26 vacation days per year
At FareHarbor, we believe making experiences better for everyone starts with fostering a workplace where every voice is heard and everyone is empowered to thrive. We’re committed to inclusion, welcoming all qualified job seekers to apply and join our ‘ohana.
FareHarbor is an equal opportunity employer in accordance with all applicable federal, state and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national origin, disability, age, or veteran status, or any other classification protected by federal, state, or local law. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.
Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.
