Product Lead

Bold innovation and leadership. Cross-functional collaboration.  Resolving complex challenges. 

Product Lead (Siebel decommissioning)

£57,000 - £67,000 (+ Benefits)

Reports to: Head of Product Portfolio (Marketing & Engagement)

Department: Chief Operating Office

Contract: 2 year fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

Closing date: 15 January 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact [email protected] as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: From the week commencing 20 January 2025

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has a vision to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. However, to achieve our mission and grow our funding, we must build even greater momentum and urgency around our cause, and engage and inspire millions of people in deeper, more meaningful ways to join our mission. Therefore, we have created a long-term Engage Strategy and designed a bold transformation programme which aims to better harness data and digital marketing technology to deliver more relevant, trusted, and frictionless experiences for our audiences (and in turn drive growth).

We are recruiting for a Siebel Product Lead to support our ambitious plans under the Engage Transformation Programme. As a Product Lead, you will lead on decommissioning our Siebel platform as we migrate to Salesforce. You will play an autonomous role in designing and delivering products that meet the needs of our supporters and internal users. You will help ensure that Cancer Research UK has the right culture, skills, and processes for successful delivery and transformation, while fully owning our Siebel digital estate (including strategy and budget).

Your legacy by the end of the programme will be to have partnered closely with senior stakeholders across the organisation to decommission Siebel and to have helped deliver the largest change programme in the history of the UK charity sector. If you are an experienced Product Leader looking for a purpose-driven and autonomous role, we’d love for you to join our mission.

What will I be doing?

• Leading on change initiatives to decommission Siebel

• Leading and motivating your teams, contributing to a culture of high performance while acting as a role model and setting high professional standards for performance and behaviour. 

• Leading on the creation of a roadmap that is strategically aligned, technically viable, and widely understood. 

• Defining and ensuring high-quality and fast-paced delivery of product outcomes across your teams. 

• Line managing staff within your portfolio in line with Cancer Research UK’s standards and leadership behaviours (including coaching and developing skills). 

• Setting, forecasting, and managing budgets (including leading planning processes). 

• Influencing others effectively (including at a senior level) and building internal networks for collaboration and knowledge sharing across the organisation. 

• Collaborating with others to ensure that your products are appropriately supported, adhere to SLAs and other operational requirements, and minimise performance risks. 

• Ensuring Cancer Research UK’s equality and diversity policies are appropriately embedded in all your work. 

• Ensuring adherence to all relevant governance across your products. 

What skills will I need?

• Experienced Product or Technology Leader with experience and knowledge of Siebel/ CRM platforms.

  • Experience decommissioning Siebel or CRM platforms would be advantageous but is not essential meaning we welcome applicants without this experience.

• Has helped to shape culture, build teams, and lead through change in line with Cancer Research UK’s leadership behaviours.

• A track record of successfully leading multidisciplinary teams to deliver high-transaction digital products at pace in a large and complex organisation

• Balanced user needs, strategic and technical requirements, and operational demand in a complex environment with constrained resources. 

• Demonstrable understanding of outcome-led decision-making and related ways of working. 

• Led and developed digital professionals with an inclusive approach (this includes supporting career progression, skills development, and leadership coaching).

• Managed budgets (including external suppliers) with a focus on affordability and effective ways of working. 

• Strong influencing skills with the ability to persuade and negotiate with stakeholders of all levels (including communicating methodologies and projects to a diverse, non-expert audience who may be sceptical of a user-first or agile approach). 

• Effective at collaborating and forming relationships across boundaries and locations. 

• Implemented robust information security and data protection controls. 

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

Additional Information

For more information about working with us please visit our website or contact us at [email protected].  

For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential. 

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at [email protected]. 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.