Product Director

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

The Product Director owns a portfolio of product capabilities, setting product vision, leading end-to-end product lifecycle delivery, and representing solutions in client engagements across European markets. You will translate market and customer insight into a roadmap that drives adoption, revenue and growth.

What you’ll do:

• Portfolio Strategy & Roadmap - Own and evolve a product vision and roadmap, balancing near-term priorities with longer-term strategy. Identify gaps in the current offering and lead development of new capabilities that deliver business and customer value. Stay abreast of industry trends, standards, competitive offerings and emerging needs; translate insight into differentiated features
• Commercial Ownership & Growth - Lead or support client-facing discussions, particularly with German-speaking clients. Build business cases, contribute to product P&L, support pricing, and respond to RFI/RFPs in partnership with Sales
• Client Engagement - Act as the subject matter expert for your portfolio in customer and stakeholder forums. Partner with Sales/Client Relations to ensure clear positioning and confident client narratives. Support DACH region client relationships and market development
• Cross-Functional Leadership - Serve as the primary liaison across Sales, Client Relations, Operations, Finance, Legal, Technology, Engineering, and PMO. Drive consensus in a matrix organisation and deliver against the product vision

Experience you’ll need to have:

• Fluent German speaker (written and spoken)
• Proven experience driving product strategy and go-to-market plans
• Strong communicator able to work with business and technical stakeholders, including clients
• Commercial acumen: experience building business cases, working with P&L, pricing, and RFP responses
• Comfortable leading through influence in a matrix organisation

Experience that would be great to have:

• 10+ years' experience in a product role; domain experience in payments or banking preferred
• Experience in card payments, issuing, or core banking products preferred
• Familiarity with DACH market dynamics and regulatory environment a plus

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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