Product Designer

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We are recruiting for a product designer o join our innovative design team. You’ll be joining a Zopa at an exciting time, we have big ambitions for our brand and experiences and are looking to have real impact on our customer experience and beyond. We're looking for a proactive, collaborative designer who is excited to join a team that's breaking new ground.

A day in the life:

• Owning the product experience end-to-end, including discovery, ideation, delivery and iteration 
• Delivering high quality design of experiences at all levels of fidelity.
• Iterative testing of experiences, with a particular focus on addressing the needs of vulnerable customers. 
• Collaborating with product managers, engineers, and other stakeholders to design in alignment with business goals. 
• Presenting designs and key milestone deliverables to peers and product stakeholders. 
• Actively contributing to the wider design community at Zopa. 

About you:

• You have an impressive portfolio which demonstrates your design process, strong visual skills and outcomes that you've driven 
• You care deeply about solving customer problems and creating customer-centric products 
• You’re experienced in acting as a partner to product owners and product managers to drive a great product experience, from strategy and vision to iterative execution. 
• You’re used to working on ambitious projects with a variety of stakeholders 
• You're a strategic thinker who can uncover and define opportunities for your product area 
• You'rehighly experience in research and can use a variety of both quantitative and qualitative data to make decisions 
• You're passionate about inclusive design 
• You thrive working in fast paced environments as part of cross-functional teams with short feedback loops 
• You have a growth mindset and look for opportunities for team and personal development 
• You have excellent communication, collaboration and facilitation skills 
• You’re passionate about developing the design community at Zopa 

If you are passionate about design and eager to make an impact, we would love to hear from you. Please submit your CV and portfolio.

This is a hybrid role with 2 days per week at our London Bridge office and 3 working remotely.

#LI-LK1

We're on the move! 

Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.