UX Researcher

Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.

For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments.

Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected.

By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.

This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead.

Wood Mackenzie
Intelligence Connected

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Wood Mackenzie Values

• Inclusive – we succeed together
• Trusting – we choose to trust each other
• Customer committed – we put customers at the heart of our decisions
• Future Focused – we accelerate change
• Curious – we turn knowledge into action

London / Edinburgh (Hybrid)

Wood Mackenzie’s UX Research team plays a critical role in shaping the digital products that support high-stakes decision-making across the global energy sector.

We are seeking a proactive and structured UX Researcher to join our team. This is a dual-impact role combining strong research delivery with meaningful contribution to Research Operations.

You will spend most of your time designing and delivering high-quality research that informs product and commercial decisions. Alongside this, you will help strengthen how research operates across the organisation, improving documentation, processes, visibility and efficiency.

You will collaborate closely with Product, Design, Engineering and commercial stakeholders to ensure research is both impactful and scalable.

Working within our Product & Design organisation, you will partner with cross-functional teams and report into UX Research leadership.

Research Delivery (70%)

• Design and execute qualitative and mixed-method research across discovery and evaluative initiatives

• Conduct interviews, usability testing, concept validation and customer discovery independently

• Translate complex product and business questions into structured research plans

• Work confidently with both qualitative and quantitative data

• Design and analyse surveys where appropriate

• Triangulate quantitative findings with qualitative insight

• Produce clear, actionable outputs that directly inform roadmap and commercial decisions

• Present findings effectively to Product, Design and senior stakeholders

• Ensure recommendations reflect both customer needs and business priorities

Research Operations Contribution (30%)

• Maintain high standards of research documentation and repository quality

• Improve tagging, taxonomy and insight accessibility

• Contribute to refining templates and research workflows

• Support participant recruitment coordination

• Increase visibility of research activities and outputs across teams

• Identify opportunities to improve research efficiency and scalability

• Contribute to consistent and reliable research practices

#LI-HH1

You will be motivated by solving complex customer problems and strengthening how research drives decisions.

Essential Skills

• 3+ years of UX or User Research experience

• Strong qualitative research expertise with experience running end-to-end studies independently

• Comfortable working with both qualitative and quantitative research methods

• Experience designing and analysing surveys

• Ability to synthesise complex data into clear, decision-oriented insight

• Experience partnering closely with Product and Design stakeholders

• Strong organisational skills and attention to detail

• Clear and confident written and verbal communication

Preferred Skills

• Experience working on B2B, data-rich or analytically complex products

• Experience engaging senior stakeholders

• Experience contributing to research operations or process improvements

• Interest in research tooling and AI-supported workflows

• Experience in energy, regulated industries or other complex sectors

We are looking for someone who:

• Takes initiative and identifies opportunities for improvement

• Is comfortable working across functions and building strong relationships

• Improves standards and brings structure to ambiguity

• Balances research craft excellence with operational discipline

• Is curious, collaborative and motivated to grow

This role offers the opportunity to develop deeper influence within a growing research function and work on products that directly shape global energy decisions.

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov 

If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.