Product Design Lead

🍊Our mission 

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

Lindus Health is looking for a Design Lead to establish and elevate the design practice that powers the next generation of clinical trials. This is a player-coach role where you'll spend most of your time hands-on designing solutions while also building the design team, processes, and standards that will scale our impact.

You'll be responsible for maintaining a high bar for design quality, coaching designers to excellence, and establishing the patterns and systems that ensure consistency across our growing product. You'll work directly with the VP of Product and collaborate closely with product managers and engineers to bring thoughtful, simple solutions to complex problems.

This is an onsite role in London with a flexible (hybrid) office arrangement. After an initial onboarding period at our headquarters (near London Bridge) we expect you to be in the office 3 days a week.

• You have 6+ years of experience as a product designer, with a strong work examples demonstrating design excellence and systems thinking

• You have experience successfully leading designers, and establishing design standards and practices that elevate quality across teams

• You've worked in empowered, cross-functional product teams, leading continuous discovery habits and balancing fast learning with quality design

• You have experience designing complex systems with multiple user types, interconnected workflows, and nuanced data constraints

• You apply first principles thinking to distill complex problems to their core, avoiding unnecessary complexity and finding elegant, simple solutions

• You've experienced well-functioning design systems and practices at scale, and know how to adapt and implement them in fast-moving, evolving product environments

• You have an unbounded curiosity about the future of human health and the role clinical trials play in it

You belong here! If your experience and interests match with some of the above, we want you to apply.

• Learn about the problems we are trying to solve in clinical trials through our onboarding training and conversations across the company

• Build relationships with the design team and understand their strengths, working styles, and growth areas

• Immerse yourself in the product by using it, observing real trials, and understanding user workflows and pain points

• Audit the current state of design: review recent work, explore the design system, and identify quality gaps and opportunities

• Join a product squad and begin contributing hands-on design work to build credibility and domain understanding

• Survey competitor products and design patterns in healthcare and regulated industries

• Establish your role as the trusted design authority: provide thoughtful feedback on design work and begin shaping team standards

• Lead design for meaningful outcomes in your squad—ship high-quality solutions that demonstrate the bar you want to set

• Leading design critique practices and feedback rituals that help designers improve their craft

• Work with designers to refine design principles and patterns that can be applied across product areas

• Build working relationships with product managers and engineers across squads to understand cross-team dynamics

• Identify 2-3 foundational improvements to design operations

• Own the quality bar for design across the product: designers know they can rely on you for honest, constructive feedback that helps them grow

• Establish cross-squad design processes that ensure consistency and quality without slowing teams down

• Scale the design system with new patterns, components, and guidelines that reflect evolving product needs

• Coach designers on design thinking, systems thinking, and how to balance user needs with business and technical constraints

• Contribute to product vision and strategy in your area, bringing design perspective to roadmap and prioritisation decisions

• Strengthen user research and usability testing practices, making it easier for the team to stay connected to users

• Build the hiring and evaluation process for design roles, preparing the team for future growth

• Represent Lindus Health's design practice externally through talks, writing, or design community involvement

We believe in rewarding the people who are building the future of clinical research.

Financial & Growth:

• Competitive salary plus meaningful equity - you'll own a piece of what we're building

• £1,000 annual Learning & Development budget for courses, certifications, and conferences

• 39 days annual leave (30 days PTO + 8 bank holidays + 1 James Lind Day)

Health & Wellbeing:

• £60 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership.

• Access to gym and retail discounts through Happl

Culture & Connection:

• Monthly lunch vouchers for remote team members

• Regular company events and team gatherings (both virtual and in-person)

• Charity partnerships and volunteering opportunities with Forward Trust

• Work with a team that's genuinely changing healthcare for the better

We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect:

Initial conversation with Sophie from our talent team (45 mins)
Get to know each other, discuss the role, and answer any questions about Lindus

Expertise interview with Ben our VP Product & Lichelle, Staff Product Designer (45 mins)
Deep dive into your experience and how you'd approach key challenges

On site project interview with 2 members of our product team (60 mins)
This will include a task you’ll need to prepare in advance of the interview and talk too

Values interview with a co-founder and other member of the wider team (30 mins)
A chance to get to know each other and explore how our values align

We try to arrange for at least one interview to be in-person so you can see our office and meet more of the team.

We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.
We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status