Product Coordinator

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Overview: The Product Coordinator is a pivotal role within our organisation, tasked with managing and coordinating the successful release of our offerings. This role demands a blend of both product and project management experience, ensuring our offerings are launched in line with the Offering Lifecycle Management process.

Key Responsibilities:

1. Offering Release Management:
   • Lead the coordination and release of offerings, aligning with strategic objectives set by our CTO's and Head of Offering Management.
   • Serve as the primary point of contact for all stakeholders throughout the offering lifecycle.
   • Adopt agile ways of working to promote efficient processes and team collaboration.
   • Ensure the quality and timeliness of offering releases, managing stakeholder expectations.
   • Identify and address potential risks in the release process, devising appropriate mitigation strategies.
   • Produce and disseminate regular progress reports, focusing on resource allocation and backlog management.
2. Offering Catalogue Management:
   • Ensure that the offerings in our catalogue are accurate and up to date.
   • Work with the Offering Owners to ensure that existing offerings are fully documented.
3. Offering Lifecycle Process Improvement:
   • Continuously seek ways to enhance offering management processes, emphasising agile methodologies.
   • Lead initiatives to automate and streamline processes, improving team efficiency.
   • Standardise communication across teams for improved clarity and effectiveness.

Skills and Experience

• Experience in Offering/Product Coordination, Product Ownership, Project Management, or similar roles.
• Strong project management skills, proficient in Agile methodologies and tools (e.g., Microsoft Project, Azure DevOps, Jira).
• An understanding of Managed and Professional Services is advantageous.
• Exceptional communication and collaboration skills, capable of working effectively with various teams.
• We promote a growth mindset, whilst we provide extensive internal learning resources, it is important that the candidate is proactive with their continuous self improvement and keeps up to date with the latest tools, methodologies and processes.

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.