Product Analyst

Job Title

Product Analyst

Job Description

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your role in the Team’s Success

In this role, you will focus on analysing product data to drive strategic direction, improve product performance and enhance user experience through the acquisition journey all the way up to First Trade.

You will collaborate closely with product managers, engineers, and cross-functional teams to provide insights that can make significant commercial impact and be the go-to person for all things data and performance.

What you’ll do

• Analyse user behaviour, feature usage, conversion funnels and product performance across both web and App platforms to identify areas of friction and support product roadmap
• Develop and maintain dashboards & reports to monitor key product metrics, including engagement, retention, churn, and feature usage
• Identify trends, patterns, and opportunities to improve product performance and user satisfaction
• Use segmentation, cohort analysis, and predictive modeling to uncover insights and help understand the omni-channel customer journey
• Partner with data engineering teams to ensure clean, accurate, and reliable data pipelines
• Support with A/B testing initiatives, covering test evaluation, analysis, and tagging and tracking
• Deliver clear, actionable insights to key stakeholders through reports, dashboards, and presentations

What you’ll need for this role

• 5+ years of experience in a product analytics role, with proven experience driving product recommendations  and outcomes
• Proficiency with SQL, Python or R for querying and/or analyzing large data sets
• Experience with analytics tools such as Google Analytics, Contentsquare, Firebase or Appsflyer
• Strong experience with data visualization tools (e.g., Tableau, Looker).
• Proficiency in A/B testing, cohort analysis, and statistical analysis.
• Exceptional analytical and problem-solving skills, with a keen attention to detail.
• Strong communication skills with the ability to translate complex data into actionable insights.
• Experience working with cross-functional teams in agile environments.
• Experience in implementing tracking via GTM in Google Analytics
• Experience using BigQuery

Nice to have:

• Familiarity with customer segmentation, predictive modeling, and machine learning techniques.
• Prior experience supporting data-driven product roadmaps and experimentation programmes
• A keen interest in trading and/or investing
• Basic knowledge of HTML, CSS, JS

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

As well as having the chance to attend regular social events and join special-interest groups, you get an attractive selection of benefits working with IG:

• Matched giving for your fundraising activity
• Flexible working hours and work-from-home opportunities
• Performance-related bonuses
• Pension, insurance and medical plans
• Career-focused technical and leadership trainings in-class and online, incl. unlimited access to LinkedIn Learning platform
• A day off on your birthday 
• Two days’ volunteering leave per year

Join us for this exciting journey. Apply now!

Number of openings

1