Supports Product Owners and cross-functional teams by analyzing customer and feature data, gathering requirements, documenting user stories, prioritizing product improvements, and enabling data-driven product development. The role also involves stakeholder collaboration, third-party relationship support, risk assessment, and maintaining clear product documentation for customer and colleague support.
Join us as a Product Analyst
- Take on a new challenge and help us design, develop and launch new products
- You’ll be joining the Mettle Product team focussed on supporting the delivery of product improvements to customers and colleagues
- We’ll look to you to support the team to prioritise the most impactful changes for customers
What you'll do
In this role, you’ll work with Product Owners and their cross-functional squads to support prioritisation and requirements gathering of the improvements we make to customer journeys and colleague tooling. As a Product Analyst, collaborate with Data and Product teams to enable a data-driven approach to product development. You’ll source and analyse data in order to understand customers, feature performance and support Product team backlog prioritisation.
In addition, you’ll also be:
- Supporting Product Owners with documenting requirements and user stories for product build and feature delivery processes
- Supporting key third party relationships to enhance overall value delivered to Mettle and our customers
- Supporting with product management tasks and wider risk assessment processes
- Reviewing, validating and create clear and concise product documentation to enable efficient support for customers
The skills you'll need
To thrive in this role, you'll need strong stakeholder management, amazing
communication and interpersonal skills.
You’ll also need:
- High attention to detail including proven ability to manage multiple priorities
- Experience working in business analysis or demonstrated ability to document business requirements and/or user stories in a clear and understandable manner
- Experience working collaboratively in cross-functional teams, focussed on achieving organisational goals
- To be an entrepreneurial and creative thinker
Hours
35Job Posting Closing Date:
12/11/2026Ways of Working:HybridNatWest Group City of London, England Office
City of London, United Kingdom, 0
NatWest Group Croydon, England Office
Croydon, United Kingdom
NatWest Group Hertsmere, England Office
Hertsmere, United Kingdom
NatWest Group London, England Office
250 Bishopsgate, London, United Kingdom, EC2M 4AA
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