Job Summary
This role will provide procurement, contract and supplier support in the business services spend, including but not limited to facilities management, catering, cleaning, reception services, HR, marketing, legal, professional services etc.
Accountable for leading the sourcing (e.g. RFI, RFP, benchmarking, single source negotiation) and contract management activities (e.g. manage contract renewals and expirations) to manage cost, business risk and opportunities to deliver savings and benefits.
Main duties
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Develop and undertake the procurement process (business requirement through to contract execution) for business services related goods and services whilst managing all risk, legislative, and regulatory requirements.
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Create qualified savings and benefits pipeline, in collaboration with all relevant stakeholders, including but not limited to Finance approval, and align to the Value Framework.
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Establish a collaborative way of working with all relevant stakeholders that supports the successful transition of procurement led execution to Supplier Collaboration.
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Challenge demand in the pursuit of enhanced savings delivery, embracing the demand aggregation of common products and services, as well as delivering cost avoidance benefit.
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Develop and manage procurement aligned continuous improvement activities and annual stakeholder satisfaction surveys, to deliver an enhanced stakeholder experience. Conduct regular competitor and market watch assessments in delivery of total cost of ownership assessments and different commercial models for sourcing contracts.
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Manage some of the key suppliers, utilising the Supplier Collaboration Framework, to include the development of supplier joint account plans, meeting governance framework, benefits and savings, issue management, continuous improvement, risk mitigation, and relationship development, whilst meeting all contract, regulatory, and exit strategy requirements.
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Delivery of sourcing-led, on-going and significant savings and benefits throughout the contract and relationship life cycle, underpinned by leadership of incremental cost, service and overall value derivation, to include the management and resolution of contract variations and any commercial disputes.
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Leveraging global agreements and contracts throughout the business to help drive value and cost benefits across the entire organization, while still recognising local needs and requirements.
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Establish a collaborative way of working with Preferred Suppliers and relevant stakeholders to execute the Supplier Collaboration Framework. Support the operational owners of the contracts in their day-to-day accountabilities with their Preferred supplier/s.
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Negotiate and deliver cost savings and benefits throughout the contract lifecycle through expert negotiation leadership, in support of the annual cost savings target.
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Execute the Meeting Governance Framework for some key suppliers, to include ‘Head of’ level sponsorship.
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Identify evolving business requirements throughout the contract and relationship life cycle, to include contract change, maintenance, renewals, and demand management activities.
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This list is not exhaustive and includes any other ad-hoc duties and responsibilities required from time to time.
Skills & Competencies
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Procurement and contract experience in business services categories such as facilities management, HR, legal, catering, cleaning, reception services, marketing, professional services etc.
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Good negotiation skill set
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Demonstrable levels of sourcing experience, leading RFI and RFP processes
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Knowledge of key sourcing management processes, tools, and methodologies
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Demonstrable levels of experience in supplier management / collaboration
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Understanding of contract-law principles and ability to perform contract reviews.
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Experience of working within the insurance/re-insurance market sector/ a regulated industry (ideally Financial Services).
Education
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Degree in a relevant discipline or with equivalent relevant experience within a procurement or supply chain environment
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CIPS qualification or equivalent, relevant, industry-recognised certification
ABOUT US
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Chaucer Group City of London, England Office
52 Lime Street, City of London, United Kingdom, EC3M 7AF