Process Improvement Manager

Posted 11 Days Ago
Be an Early Applicant
London, Greater London, England
Hybrid
Senior level
Gaming • Internet of Things • Machine Learning • Software
We're bringing joy to life through the power of play.
The Role
The Process Improvement Manager will enhance operational efficiency at Aristocrat by implementing BPM methodologies, identifying areas for process optimization, and leveraging analytics. They will collaborate with teams, coach analysts, and lead process mining projects while supporting business process improvement strategies and performance monitoring.
Summary Generated by Built In

The Transformation Manager plays a key role in driving Business Process Management (BPM) practices at Aristocrat. The BPM Center of Excellence is part of the Global Strategy Delivery organization reporting to the Chief Strategy Officer. In this role, you will enhance operational efficiency and drive data-driven decision-making through robust BPM frameworks. Your primary responsibilities will include identifying areas for process optimization, implementing BPM methodologies, and leveraging advanced analytics to transform business operations. You will collaborate with cross-functional teams to ensure seamless integration of BPM practices and technologies, fostering a culture of continuous improvement.
This role will report to the Head of the Center of Excellence (Senior Director of Global Transformation). This role will be based in our London office on a hybrid basis it may require travel to our global offices such as Sydney and the Las Vegas, on occasions.

What You'll Do

  • Support the execution of Aristocrat’s BPM CoE roadmap

  • Coordinate business process improvement strategies with internal stakeholders

  • Monitor and support process stakeholders with process performance identification and analysis and improvements

  • Support Process Owners & Stewards in identifying process improvement opportunities with a view to enabling continual improvement across strategically targeted processes

  • Support benchmarking activities with process stakeholders

  • Serve as a subject matter expert in the BPM discipline

  • Support and coach analysts/improvement specialists (CoE and wider organization)

  • Support the business with understanding improvement benefits and ROI

  • Lead process mining project(s) owning the analysis outcomes with the support of Technical Data stakeholders, Platform Data SMEs, and process SMEs in the extract, transform and load (ETL) into process mining / data analytics platform

What We're Looking For

  • Bachelor’s degree in Business, Process Science, Engineering, Data Science, or a related field with 5-7 years of related work experience.

  • Minimum three years of proven experience in BPM, process mining, process improvement, project management, and data analytics

  • Lean Six Sigma Black Belt with demonstrated improvement experience. (desirable)

  • Strong analytical and problem-solving skills

  • Excellent communication and interpersonal skills

  • Proficiency in BPM and process mining tools (e.g., BPMN, Celonis, SAP Signavio, ARIS) and data analytics software (e.g., SQL, Python, Tableau, R)

  • Cross-functional team leadership experience and management consulting (internal or external), preferably within the gaming, technology and media sectors

  • Experience with the governance of BPM in a large, global organization

  • Ability to work collaboratively in a fast-paced environment

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities


Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel ExpectationsUp to 25%

Top Skills

Python
R
SQL
The Company
London
6,500 Employees
Hybrid Workplace

What We Do

Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!

Why Work With Us

Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.

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