Process Improvement and Change Associate

Job Description
Are you a strategic thinker and are highly organised? Then this might be the right position for you!
As a Process Improvement and Change Associate within the People & Process Optimisation Team, you will be working in a dynamic environment, acting as a trusted partner to senior stakeholders across various units. You will have the opportunity to promote continuous improvement and operational efficiency, manage technology requests and process improvements, and play a key role in firm-wide projects and initiatives.
Job responsibilities

• Complete continuous Improvement/Operational Efficiency programme for EMEA Wholesale Lending Services Middle Office
• Partner with central Continuous Improvement and Transformation teams globally to develop a consistent model for implementation of strategic solutions; identify and manage key stakeholders; engage with WLSMO teams to manage execution of the programme
• Organise the end-to-end review of EMEA WLSMO current operating model; identify synergies across the globe to adopt holistic model. Support management with execution of revised structure
• Manage the book of work capturing technology requests and process improvements
• Engage with technology and key stakeholders to develop roadmap for future market and business needs
• Act as point person for EMEA WLSMO on firm-wide projects and initiatives to drive EMEA inclusion from Day 1
• Ensure appropriate awareness with WLS managers; consolidate feedback and coordinate roll outs across team

Required qualifications, capabilities, and skills

• Strategic thinker with experience working on strategic transformational programmes
• Extensive knowledge of the LMA/LSTA mechanics
• Knowledge of Loan IQ, ClearPar and data rooms (e.g. Syndtrak, Intralinks)
• Excellent oral and written communication skills with ability to influence people at a senior level
• Self-motivation with tangible examples of demonstrating drive and initiative
• Highly organized, detail oriented
• Ability to multitask efficiently under pressure and in a fast paced environment
• Strong PowerPoint and Visio/Lucid presentation skills
• Analytical mind-set - ability to obtain and manipulate Data

Preferred qualifications, capabilities, and skills

• Alteryx
• Tableau
• Lucid
• Root cause analysis skills
• Loan IQ

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.