The Principal UX Designer will lead the design of Sophos's enterprise cybersecurity platform, manage the design system, mentor others, and ensure intuitive user experiences in collaboration with cross-functional teams.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
ROLE SUMMARY
We’re looking for a Principal UX Designer to play a critical role in shaping the future of Sophos’s enterprise cybersecurity platform.
This is our most senior individual contributor design role, combining deep hands-on UX craft with clear ownership of our design system and experience foundations.
You’ll be responsible for driving end-to-end experience design across critical, complex product areas, mentoring others in the craft of UX, while acting as the primary steward of our design system, ensuring it evolves in step with product needs.
You’ll work in close partnership with product managers, developers, researchers, and other stakeholders to uncover user needs, translate them into intuitive, scalable solutions, and help define the future direction of our cloud-native security platform. If you’re passionate about designing for complexity and creating clarity at scale, creating and evolving design systems, we want to hear from you.
What you will do
- Translate user, product, and business requirements into clear, usable, and intuitive experiences
- Lead UX design for significant product areas, collaborating closely with product managers, developers, architects, and fellow designers
- Develop and refine information architecture, navigation models, and interaction patterns across products to ensure consistency and clarity
- Be responsible for defining, managing, creating and evolving our design system, ensuring scalable and accessible UX patterns
- Balance design system integrity with real product needs, knowing when to extend, refactor, or introduce new patterns
- Drive adoption and correct usage of the design system across product teams through guidance, reviews, and enablement
- Conduct research in collaboration with our researcher, or independently; synthesize data from interviews, analytics, internal SMEs, customer feedback, and competitive analysis
- Lead or co-lead usability testing sessions; define test goals, write scripts, observe users, and analyze results to inform design
- Facilitate and lead collaborative workshops (e.g. sketching, journey mapping, prioritization, concept ideation) to drive alignment and insight
- Develop and refine information architecture across products, ensuring consistency and clarity in navigation and labelling
- Map end-to-end user journeys and workflows to identify pain points and opportunities
- Create wireframes, mockups, and high-fidelity interactive prototypes to communicate and validate design direction
- Serve as a senior design voice within cross-functional teams, championing user-centered thinking and high UX standards
- Mentor other designers through critique, pairing, and guidance on craft, systems thinking, and problem-solving
- Support Agile development by contributing to user stories, acceptance criteria, and design QA
What you will bring
- 7+ years of UX design experience (preferably in cybersecurity products, B2B SaaS, or enterprise software)
- Proven mastery of design systems: creating, maintaining, and evolving component libraries and interaction patterns in Figma
- Deep passion for crafting thoughtful, elegant solutions to complex user problems
- Extensive experience designing for large-scale, complex systems, ideally in B2B SaaS or enterprise software
- Strong understanding of accessibility, usability heuristics, and cognitive principles that underpin high-quality UX
- Track record of effective collaboration with product, engineering, and architecture partners
- You’ll need to work with UX designers, developers, product owners and technical architects to define product experience and champion the user.
- Excellent communication and storytelling skills, with the ability to clearly articulate design rationale to varied audiences
- Mastery of wireframing and prototyping tools such as Figma, along with strong visual and interaction design skills
- Experience working in cybersecurity or another highly technical domain is strongly preferred
- A solid portfolio demonstrating end-to-end UX work for complex systems or workflows
#B2
#LI-Remote
#LI-JA1
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
Figma
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
The Account Manager will manage the initial customer relationship for GitLab, focusing on onboarding, adoption, and renewals while driving growth and customer satisfaction.
Top Skills:
DevsecopsGitlabSaaS
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead IP Security teams, manage service and resource planning, ensure customer expectations are met, and oversee network performance management.
Top Skills:
F5Firewalls (Juniper SrxFortinetIp NetworkIp SecurityPalo Alto)
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Centralization Manager leads end-to-end process alignment in supply chain operations, oversees warehouse management, and ensures customer satisfaction while driving digital transformation and compliance.
Top Skills:
SAP
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
