Principal Specialist SE

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We have a positive, diverse, and inspiring culture and look for people who are curious, inventive and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do.

We’re looking for a Principal Solution Engineer to join our Slack team in the UK, based out of London, focused on helping customers reimagine how work gets done. Are you passionate about painting the vision of a new way to work?
What you will be doing

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
• Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives
• Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story
• Partner with customers to design Slack based solutions that drive value and significant business impact
• Ensure that customers understand and are comfortable with how Slack protects organisations with its industry-leading security program. Support security, compliance, and architecture conversations, and help address any technical objections
• Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.
• Contribute to the success of a rapidly growing and evolving SE organisation
• Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap
• Mentoring and coaching other SEs, account teams and partners on positioning Slack as the Agentic OS

What you should have

• Recommended 6 - 10 years of sales engineering or solution consulting experience in a SaaS or tech-first organisation
• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.
• A consultative approach with solving your customer’s business challenges
• Having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
• Extensive Slack experience, including Workflows and Integrations.
• Business proficiency in English.
• Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
• Knowledge of productivity / collaboration tools landscape
• Familiarity with the enterprise SaaS ecosystem and modern workplace environments.

Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).
 

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.