Pricing Manager

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A systemic problem of this magnitude requires a team of curious thinkers who relentlessly pursue solutions. Those who constantly challenge the why, dismantle assumptions, and always take action to build a better way.

A Marshmallow career is built on a cycle of continuous growth, with learning at its core. You will be challenged to raise the bar on your capabilities and supported with the right tools and guidance to do so. This ensures you can deliver impactful work and drive change.

If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more.

Move our mission, and your career, forward.

Pricing at Marshmallow 🌟

This role will sit in the Risk Pricing Team, reporting into the Head of Risk Pricing and will be responsible for managing our Home portfolio. The team is responsible for managing our loss ratio, underwriting footprint and growth targets. This means that the Risk Pricing Team is integral to driving the business forwards. But you’ve probably read that all before! So what’s new?

We work in a very different way to most pricing teams that you might be familiar with. Everyone in Pricing has the potential to make a massive contribution to the business, so we all take ownership, move fast, innovate and deliver changes to our rates at high frequency.

A fantastic aspect of working at Marshmallow is that we have the backing of our senior leadership team to make decisions and take action autonomously. We’re the masters of our own destiny and we’re aren’t tied down with vast amounts of red tape! We analyse, implement, learn and iterate rate changes before most pricing teams have had their Shreddies 🥣

You’ll also be excited to know that we don’t just churn out GLMs all day. As part of a leading data organisation, supported by silky smooth pipelines and end to end ownership, we build exceptional pricing and fraud models using the latest modelling techniques. We know first hand what a powerful combination this is!

We work alongside a bunch of amazing engineers who ensure we can implement our decisions quickly. We also have access to huge amounts of data. We don’t just mean your standard policy, claims and quote data. Our engineers spend their lives building APIs to third parties so that we know more about our customers than any of our competitors.

All of this means that you’ll have access to as much data as you can handle, the freedom to be creative, the backing of senior leaders to make decisions, and the ability to see your ideas implemented rapidly. And on top of all of that, we’re a pretty fun group to hang around with! 🎉

What you’ll be doing 📈

• Overseeing a new home book at launch, covering all pricing needs whilst engaging with Data/Engineering/Underwriting to drive improvements.

• Being responsible for delivering revenue and loss ratio initiatives.

• Working alongside the wider pricing team to deliver excellent home specific models, using them to deliver sustainable growth.

• Contributing to the strategic direction of the risk pricing team, identifying the tools, skills, infrastructure etc required to deliver a best-in-class technical pricing function.

• Contributing to setting the priorities for the risk pricing team which will enable Marshmallow to deliver substantial revenue growth whilst protecting the loss ratio.

• Upholding culture within the team, establishing an environment where analysts are comfortable taking controlled risks, and also where commerciality is at the forefront of analysts’ minds at all times.

• Working directly with our Pricing Engineering function to implement pricing proposals in near real-time, and enhancing our pricing platform capability for the future.

• Upholding quality control standards in analysis, infrastructure and reporting.

• Providing analytical support in ongoing relationships with reinsurers, regulators and other partners.

• Working with other technical teams on longer term R&D projects.

• Engaging with non technical teams in your project areas, to ensure buy in for your vision and understand business needs.

Who are you? 💡

• You drive growth by identifying new analytical opportunities and then delivering these.

• You take into consideration the commercial and financial implications of your work.

• You motivate and collaborate with others from within and outside of Pricing.

• You can communicate complicated mathematical concepts in a simple way.

• You take ownership of delivery and effectively balance analytical rigour with pace of delivery.

• You can successfully manage a range of stakeholders to enable key decisions to be taken.

• You can form a long term vision for the future of pricing, in terms of technical skills, platform capability and culture.

• You inspire pricing data scientists and analysts to deliver their best work, taking ownership of their own projects and bringing actionable changes to the business.

What skills are we looking for from you? 🤹

• At least 3 years of experience delivering a range of pricing, commercial & data projects in home insurance.

• Significant experience interrogating data and conducting pricing analysis within Python & SQL or similar environments.

• Significant experience building or working with GLMs, GBMs and other claims models within Python or similar environments.

• Flexible working: Spend a couple of days a week with your team in our new collaborative London office, and own your own working hours. The rest is up to you 🏠
  *If this arrangement doesn’t work, don’t let it hold you back. We’re always open to making reasonable adjustments if this is a barrier to you in any way. Let us know and we’ll talk about our options.

• Competitive bonus scheme - designed to reward and recognise high performance 🌟

• Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes 💰

• Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓

• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches 🏥

• Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)

• Tech scheme - Get the latest tech for less 🖥

Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!

• We break it up into 3 stages:

  • Initial call with Sam from our Talent Team (30 mins)

  • Technical / Competency-based discussion (75 mins)

  • A culture interview to check that your work style fits our processes and values, and vice versa (60 mins)

Background checks
As part of our commitment to maintaining a safe and trustworthy environment, we’ll carry out standard background checks, including a DBS and a Cifas check. These help ensure there are no ongoing criminal proceedings and support the prevention of fraud and other forms of serious misconduct. If anything of concern is identified, it may affect your eligibility for certain roles or services. Feel free to ask our Talent Acquisition team if you have any questions about this!

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

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