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Bandwidth Inc.

Business Intelligence & Pricing Analyst

Sorry, this job was removed at 07:45 p.m. (GMT) on Friday, Dec 13, 2024
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In-Office
London, Greater London, England
In-Office
London, Greater London, England

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The People Business Partner will support EMEA leadership in aligning talent strategies with business goals, drive organizational effectiveness, and enhance employee experience while fostering company culture.

Who We Are:

Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

This is a contract role covering for maternity cover. The role will last for a 12 month period. The Business Intelligence & Pricing Analyst will report to the Director of International pricing & Business Intelligence and is responsible for day-to-day pricing approval, financial deal structuring of proposals and the administration of the automated tools used to submit, review and approve all pricing and margin related customer quoting for the Bandwidth Sales Team. This individual will have experience working in a SaaS environment within voice communications . This role will work closely with the other Deal Review teams (Risk Assessment and Contracts Admin) to review deals holistically and determine logical pricing strategies based on all elements of a prospective customer’s asks and use case.

What You'll Do:

  • Administer the Deal Desk pricing approval process and work with different teams to improve communication and speed during the pre-sales process.
  • Understand and own vendor cost management for the Outbound international service and manage LCR (low-cost routing) for destinations.
  • Possess a deep understanding of Bandwidth products, pricing, and margin analysis and work collaboratively with Product and Finance to structure commercial deals in a responsible, transparent, and effective manner. 
  • Serve as an internal subject matter expert at Bandwidth on quoting strategy for prospective customers and provide consultative advice to sales reps as they form pricing and deal proposal strategies
  • Support the needs and overall goals of the Business Operations team by analyzing and reporting on customer trends and identify areas of risk by using tools to monitor data and customer habits.
  • Perform financial evaluation to assess pricing action effectiveness.
  • Foster relationships with key cross-functional teams and educate them on the Deal Desk pricing process.
  • Assist in Reviewing the performance of existing pricing agreements to identify opportunities for enhancing current and future performance.

What You Need:

  • Educated to Bachelor’s degree level in Finance or a related field preferred.
  • Minimum 3-5 years of pricing and financial analysis within the telco space
  • Good understanding of DIDS,Usage,Channels and difference in Enterprise vs Wholesale segments
  • High proficient in Salesforce.com, Excel/Gsheets including use of financial modelling formulas
  • Understanding of the International outbound market in a cloud communications environment
  • Interest and aptitude in understanding and articulating pricing analysis as it relates to the overall revenue and business operations
  • Proven record of working collaboratively with teams to achieve a common goal by navigating various internal organisations.
  • Ability to focus and complete tasks using strong verbal and written communications skills. 

Bonus Points:

  • Experience of SQL and Snowflake
  • Sigma
  • Kibana/Elastic data visualisation tool

The Whole Person Promise: 

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • Work laptop & mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.
  • We contribute 8% of your monthly gross salary into your private pension.
  • Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.
  • Life insurance providing financial support to your loved ones in the event of your unexpected passing.
  • Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.
  • Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).
  • Unlimited, free and anonymous consultations with our dedicated therapist.
  • Childcare support
  • Cycle to work scheme
  • 24 days annual leave per year and 1 additional day every 3 years.
  • Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.
  • Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.


Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.


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