Pricing Associate Director

End Date

Tuesday 03 March 2026

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

LBG Merchant Services provides a diverse range of products and services to merchants from micro merchants to enterprise customers that want to accept payments via a mixture of channels including face to face, online and over the phone. Merchants of all sizes are increasingly demanding and expect a significant level of sophistication in how their payment needs are considered. Merchant Services has received significant investment under the Group Strategic Review demonstrating its strategic importance to the Group.

Job Description

Job title: Pricing Associate Director

Location(s): Bristol, London, Basildon, Birmingham or Manchester

Salary: £85,000 - £100,000 *depending on skills & experience

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

An exciting opportunity has arisen for a highly skilled and motivated colleague to join the Merchant Services Pricing Team, to help with the strategy and achieve the growth aspirations within the overall Merchant Services business.

About this opportunity:

As a Pricing Associate Director, you'll work closely with collaborators in Product, Platform, Fiserv, Finance and Marketing to define and implement the pricing strategy ranging from acquiring, add-on products, propositions, partnerships all the way to supporting Sales/ Relationship Management teams in their engagement with merchants on pricing.

You'll play a key role in helping to shape the future of pricing for the Merchant Services propositions which is at an exciting time of transformation. In addition, you'll also have oversight of pricing processes, controls, governance and any necessary systems changes relating to pricing.

This role provides an opportunity to contribute to the building of capability for Merchant Services which will position us to proactively manage our merchant portfolio and performance. The role sits within the wider Business Transaction Banking Pricing team and will provide opportunities to work on the wider BTB Product set.

What you'll be doing:

• Develop pricing strategies for Merchant Services add-on products and propositions

• Manage the third party/ partnership commercial framework

• Maintain and develop the terminal pricing framework and large deals process for bespoke terminal pricing

• Redesign pricing processes and execute pricing controls as required

• Drive implementation of any price related changes required on platforms with Product, Lab and Fiserv teams

• Oversee merchant price monitoring (consumer duty, T&Cs, disclosure etc.) actioning where required

• Support ad hoc merchant queries and rectifications relating to pricing

• Support the development of performance management dashboards/ analytics and commercial insights

Why Lloyds Banking Group?

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you can too.

What you'll need:

• Clear ability to apply a structured approach to problem solving in collaboration with a broad range of technical and non-technical partners to deliver market aligned pricing strategies

• Excellent commercial awareness, communication, and relationship skills

• Positive attitude, ability to take initiative and deliver exceptional customer outcomes

• Ability to convey the story and utilise data in a manner participants understand and obtain buy-in

• An understanding of merchant services products, propositions and partnerships is preferred

It would also be useful if you have:

• An advanced level of data/ analytics skills and/or merchant services experience

• Ability to utilise AI tools and knowledge of Python

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus.

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days’ holiday, with bank holidays on top.

• A range of wellbeing initiatives and generous parental leave policies.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.