Presales Solutions Director/Lead

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

We are seeking a Presales Solutions Director/Lead to lead the pre-sales solutions function at Luminance. This senior role will oversee the Tech Sales Specialists and pre-sales focused Solutions Engineers, ensuring every customer engagement demonstrates the breadth and depth of Luminance’s technology.

This is a pivotal role at the intersection of Sales, Product, and Customer Success. You will set the standard for how Luminance positions its:

• AI technology and unique Legal-Grade™ approach
• Technical architecture and security posture
• Integration Components (200+ OOTB integrations)
• Customer environment strategy (deployment, scaling, compliance, cloud ops)

You’ll also personally support large enterprise opportunities and demonstrate how Luminance is enterprise-ready across AI, architecture, integrations, and customer success.

This is both a leadership role (managing, developing and coaching the pre-sales function) and a hands-on role (supporting key strategic opportunities).

Key Responsibilities

Leadership & Team Management

• Lead, coach, and grow Tech Sales Specialists and pre-sales focused Solutions Engineers.
• Define best practices, playbooks, and enablement material for consistent pre-sales execution.
• Partner with VP Client Solutions to evolve the global Solutions operating model.

Customer Engagement

• Act as senior technical authority in enterprise engagements.
• Support AEs on large strategic deals
• Build credibility with CIOs, CTOs, CISOs, and Legal Ops leaders by articulating the enterprise readiness of Luminance.

Technical Messaging & Enablement

• Own the technical narrative across:
• AI: explain how our Legal-Grade™ AI works, why it’s unique, and how it adds value.
• Architecture: explain scalability, resilience, and security of our platform.
• Integration Components: highlight 200+ OOTB integrations and enterprise design partnerships (SAP, Oracle).
• Customer Environments: educate customers on deployment models, scaling strategies, and compliance posture.
• Create repeatable assets: demo videos, one-pagers, reference architectures, FAQ guides.
• Instill a documentation-first culture in pre-sales: create the solution design assets that help accelerate time to value post-sale.

Sales Engineering Excellence

• Oversee tailored demo builds and support Proof of Value trials for large enterprise customers.
• Build and maintain a library of demos, one-pagers, and technical deep-dive materials for the most in-demand integrations and AI use cases.
• Ensure technical feedback loops reach Product and Engineering.

• 5+ years’ experience in pre-sales / solutions engineering leadership at a SaaS vendor (AI, cybersecurity, enterprise SaaS preferred).

• Proven ability to lead and scale Sales Engineering / Tech Sales teams.
• Strong technical foundation across:
• AI/ML fundamentals (NLP, model explainability).
• Cloud-native architectures (AWS, Azure, GCP).
• Security and compliance frameworks (SOC2, ISO 27001, GDPR).
• System integrations and APIs.
• Demonstrated success supporting large enterprise deals and POVs.
• Excellent communication and presentation skills — able to explain complex technical topics to senior business and technical stakeholders.
• Comfortable as both a player-coach: leading a team while jumping into critical deals hands-on.

What We Offer

• Opportunity to build and lead the pre-sales solutions at a hypergrowth AI company.
• £2,000 annual learning & development budget.
• Generous compensation package with performance incentives.
• Hybrid working in central London.
• Work with cutting-edge AI transforming the contract space for enterprises worldwide.