The Pre-Sales Engineer I collaborates with sales associates to provide technical solutions, conduct presentations, and coach team members, ensuring customer satisfaction and support.
Pre-Sales Engineer I
The Pre-Sales Engineer I focuses on answering technical questions as they arise from sales, while partnering with first-year sales associates to consult with prospects and customers regarding after warranty data center maintenance & network optimization. The Pre-Sales Engineer I designs & architects’ technical solutions to meet evolving customer needs. Assists the sales team on subject matters such as storage, server, networking, as well as professional and Parkview Managed Services. Provides on-going technical sales training to the sales team.
What you’ll be doing:
- Track and answer incoming technical questions from the sales force to identify the proper solutions and identify support caveats.
- Participate on discovery and technical conference calls with first-year sales associates serving as the technical resource on hardware & software architecture, network architecture, and our managed service offerings.
- Develop and enhance your technical expertise, sales ability, account management skills, and exceptional customer focus.
- Create & deliver technical product & support presentations for external partners and customers.
- Present capability assessments and validations as it applies to the technical sales process.
- Pursue business development opportunities to align with company’s global business objectives and profit margin goals.
- Provide coaching and professional development to first-year sales associates to enhance their product knowledge, technical acumen, & best practices.
- Monitor technical solutions proposed throughout the sales process and alert the account teams to potential risks of deal closure.
What we’re looking for:
- A minimum of three (3) years of successful technical sales and/or pre-sales experience.
- Basic knowledge of data center topology, hardware and software.
- Experience with selling server and enterprise storage and/or hardware maintenance solutions.
- Experience with selling Data Center Technologies or in running Data Centers.
- Knowledge of legacy hardware technologies a plus.
- Experience with sales training a plus.
- Evidence of strong written and verbal communications skills.
- Fluent Italian
Bonus Points:
- Industry Certifications in Virtualization, Cloud, Networking, or Security
Education:
- Bachelor’s degree preferred. Will take experience into consideration.
Travel:
- 10%
Top Skills
Cloud
Data Center Maintenance
Managed Services
Network Optimization
Networking
Security
Server
Storage
Virtualization
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