Podcast Account Manager, DAX Supply

Podcast Account Manager, DAX Supply

Your new role: Podcast Account Manager, DAX Supply

As a Podcast Partner Manager, you'll take the helm on account management for the DAX Podcast portfolio; building, nurturing and sustaining long-term strategic partnerships aligned with the DAX strategy.

This role bridges the world of podcasts with the world of commercial, being responsible for the account management of Global's podcast partners, encompassing independent podcasters, global publishers, and our very own award-winning originals line-up.

This position requires someone with a sales mindset and strong account management skills, making it an ideal fit for individuals who thrive on client interactions and who are fuelled by delivering outstanding results.

Key Responsibilities

• Cultivate Strong Partner Relationships: Foster and nurture strong relationships with our content partners, conducting routine business reviews and positioning yourself as their go-to contact at Global.

• Be Your Podcasts Champion Internally: Advocate for our partners within Global, ensuring partners are considered for commercial briefs and relevant promotional opportunities.

• Navigate Partner Troubleshooting: As the point person for partner troubleshooting, organize and mobilize the relevant teams within Global to promptly address any challenges or issues that may arise.

• Contract Management: Maintain record of contract renewal dates, kicking off renewal discussions with key internal partners. Play a key role in developing contract renewal strategies.

• Industry Networking: Build and maintain an active network of industry contacts, fostering new relationships that will help us to achieve our business goals.

• Market Mastery: Develop a deep understanding of the ever-evolving podcast landscape. Leverage this knowledge and expertise to cultivate deeper partner relationships and provide valuable insights to enhance our partners' podcast strategies.

• Operational Support: Occasionally assist the DAX Supply Operations Manager in generating partner revenue statements and managing invoice processing, as required.

What You’ll Love About This Role

1. Think Big: Fuel the growth of our podcast business by nurturing and evolving our current partnerships. You’ll be shaping what best in class account management looks like for Global’s podcast partnerships

2. Own It: You'll be entrusted with end-to-end ownership of a key growth area within our business, making a real impact on this critical business area.

3. Keep it Simple: You’ll deliver complex and intricate processes with ease and maintain concise and effective communication with clients and stakeholders.

4. Better Together: Collaborate with a dynamic team and external teams on everything to do with podcasts.

What Success Looks Like

In the first few months, you would have:

• Cultivated Strong Partner Connections: You will have built excellent working relationships with our vital content partners, establishing consistent and productive contact.

• Gained an understanding of how Global podcasting works: You will have learned all about Global’s podcast processes and

• Contractual Mastery: Gained an in-depth understanding of our key partners and the highly individual contractual terms in place, contributing to the overall partnership success through your comprehensive knowledge.

What You’ll Need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Passionate about Cultivating Great Relationships: Demonstrate an innate ability to build and nurture strong, strategic relationships with our partners, encouraging an environment of mutual growth and success.

• Industry Expertise: Possess or have a desire to gain an excellent knowledge of the podcasting and digital audio landscape, staying ahead of trends and innovations.

• Tenacity and Drive: Approach challenges with tenacity and drive, turning obstacles into opportunities for achievement and growth.

• Independent Initiative: Exhibit the capacity to work autonomously, proactively taking the initiative to drive projects and initiatives to success.

• Meticulous Precision: Display unwavering attention to detail, coupled with a logical and analytical mindset, ensuring that every aspect of our partnerships is handled with precision.

• Masterful Communication: Proficiency in communication is your forte. Skilfully build rapport with partners and colleagues, fostering positive relationships.

• Technical and Commercial Acumen: Grasp technical and commercial information with ease, translating it into actionable strategies and insights.

• Exceptional Prioritisation and Decision-Making: Possess remarkable prioritisation skills and the ability to make informed, strategic decisions, even in high-pressure situations.

• Passionate Advocate: Demonstrate a genuine passion for podcasts and digital audio. Your enthusiasm is contagious and drives results.